ALONDRA AVILA
Rodeo,CA
Summary
Customer-focused professional with extensive experience in team leadership and client relations. Skilled in maintaining service standards, resolving concerns, and enhancing customer experiences. Strong communicator with exceptional time-management and organizational abilities. Expertise in educating clients and recommending tailored products and services to foster lasting relationships and drive business growth.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Merchandise Manager
Ulta Beauty
Pinole, California
07.2025 - Current
- Coordinated planograms, signage, and fixture placement to support Ulta Beauty standards.
- Communicated merchandising expectations clearly to maintain consistent Ulta Beauty brand execution.
- Trained associates on merchandising tasks, brand resets, and presentation guidelines.
- Managed backroom organization, receiving priorities, and floor-ready merchandise movement.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Managed store personnel in order to meet staffing requirements while staying within budget.
- Identified areas of improvement within the current inventory system in order to streamline processes.
Esthetician
Wax A Peel
Lafayette, California
07.2025 - 12.2025
- Conducted skin consultations and reviewed treatment plans.
- Sanitized treatment rooms, tools, and equipment per spa standards.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Maintained client records and appointment schedules.
- Attended continuing education courses related to esthetics industry advancements.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
Esthetician
Skin Etiquette
Modesto, California
05.2023 - 03.2025
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced skincare treatments to address various skincare concerns.
- Collaborated with guests to identify long-term skin care goals, providing tailored education on effective care techniques.
- Promoted and sold professional, medical-quality retail skincare products, enhancing clients' at-home skincare routines.
- Provided expert recommendations on medical-quality skincare products for effective home use. to provide at-home care.
- Clarified methods and benefits of spa treatments, guiding clients in selecting services that best meet their needs.
- Ensured effective hair removal by applying proper techniques for both full body and facial services.
- Managed multiple client appointments and maintained adherence to strict scheduling deadlines in a fast-paced environment.
Starbucks coffee clerk/Department Manager
Safeway
Manteca, California
11.2020 - 02.2025
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Answered customer phone calls and resolved inquiries and complaints to enhance customer satisfaction.
- Cleaned and restocked the kiosk and bar areas and performed dishwashing and sanitation tasks.
- Maintained a clean and healthy environment by following proper safety and sanitation regulations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Facilitated cross-training sessions to improve employee skillsets and team performance. existing employees to maximize team, agility and performance.
- Created team schedules and set priorities to enhance workflow and productivity., priorities, maintained schedules and monitored performance.
- Performed inventory counts to ensure proper stock levels of parts, supplies, and equipment.
Education
Graduated Esthetician Program -
Inspire Academy of Barbering and Cosmetology
Modesto, California 08.2021 - 04.2022
Skills
- Planogram execution
- Visual merchandising
- Fixture placement
- Merchandising strategy
- Inventory control
- Team supervision
- Retail compliance
- Attention to detail
Timeline
Merchandise Manager
Ulta Beauty
07.2025 - Current
Esthetician
Wax A Peel
07.2025 - 12.2025
Esthetician
Skin Etiquette
05.2023 - 03.2025
Graduated Esthetician Program -
Inspire Academy of Barbering and Cosmetology
08.2021 - 04.2022
Starbucks coffee clerk/Department Manager
Safeway
11.2020 - 02.2025