Alondra Castillo
Miami,FL
Summary
I am a highly motivated and ambitious individual who is looking to take on a new challenge and succeed, while helping other around me. Gained experience within some industries, which consist of Property management, accounting industry, to further expand my knowledge and apply the skills to assist with the success and goals of Management when necessary while using the fluency of the following Languages: Spanish and English.
Overview
4
4
years of professional experience
Work History
Impeccable Clean 520
Manager,supervisor
Miami, FL
10.2023 - Current
- Train future employees.
- Make sure the cleaning service has done correctly.
- Provide excellent service and attention to customers.
- Manage the appointments, phone callas and emails.
Airbnb Self
Property Management
Puerto Rico , Humacao
08.2023 - Current
- Resolve inconvenience in the property that makes the guest uncomfortable.
- Manage the Airbnb app
- Take care of the maintenance of the property and pay the bills.
FHTS Tax Office
Receptionists
Miami, FL
01.2020 - 04.2023
- Maintained customer records and updated them as necessary.
- Greeted customers, assessed their needs and provided appropriate services.
- Resolved customer complaints quickly and efficiently.
- Answered incoming calls promptly and professionally.
Education
High School Diploma -
Manuel Mediavilla Negron
Puerto Rico , Humacao 07-2019
CAM
Gold Coast School
Miami, FLSkills
- Bilingual
- Customer service
- Dependable and Responsible
- Excellent Communication
- Planning
- Guest Services
- Leadership
Reference
Francisco Hernández- Owner of FHTS Tax Services.
Phone: (305) 332-1805
Email: Francisco@fhts1040.com
Sue Heily Rodríguez- Owner of Impeccable Clean 520
Phone: (409) 549-6020
Email: rodriguezsueheily@gmail.com
Timeline
Impeccable Clean 520
Manager,supervisor
10.2023 - Current
Airbnb Self
Property Management
08.2023 - Current
FHTS Tax Office
Receptionists
01.2020 - 04.2023
High School Diploma -
Manuel Mediavilla Negron
CAM
Gold Coast School