Alondra Chavez
Lancaster,CA
Summary
Goal Oriented employee dedicated to high levels of customer satisfaction and meeting aggressive business goals. A critical thinker and someone with a very high work ethic.
Overview
4
4
years of professional experience
Work History
CEO
Koncieted Kouturee
08.2020 - Current
- Engage with customers, promptly responding to emails and providing exceptional service.
- Create visually appealing marketing graphics to promote products and increase brand visibility.
- Facilitate vendor relations and manage purchasing to ensure a diverse product offering.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Patient Observation
Crothall Healthcare
12.2023 - 05.2024
- Developed strong rapport with patients, easing anxiety during observation periods and promoting trust in the healthcare team.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Reduced risk of falls or injuries by closely monitoring high-risk patients and implementing appropriate precautionary measures.
- Entered details into computer systems and managed database of information.
- Documented patient information and care activities in electronic health record.
SNAP/EBT Card Services Agent
VXI Global Solutions
01.2023 - 11.2023
- Assisted EBT cardholders remotely with their accounts, providing vital information and addressing inquiries promptly.
- Maintained accurate account records and notated interactions for future reference.
- Collaborated with team members through virtual meetings to share knowledge and enhance customer service.
- Handled and promptly resolved customer complaints to maintain professional relationships.
Administrative Assistant
Cynergy Technology Group
01.2021 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Picker
Amazon Fulfillment Center
03.2020 - 12.2020
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Verified proper labeling and identification on all orders before shipment.
Education
High School Diploma -
Eastside High School
Lancaster, CA06.2020
Skills
- Office Software
- Data Entry and Management
- Time Management and Scheduling Tools
- Patient Observation
- Calm Under Stress
- Competent to function without supervision in a hectic setting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Observation
Crothall Healthcare
12.2023 - 05.2024
SNAP/EBT Card Services Agent
VXI Global Solutions
01.2023 - 11.2023
Administrative Assistant
Cynergy Technology Group
01.2021 - 10.2022
CEO
Koncieted Kouturee
08.2020 - Current
Picker
Amazon Fulfillment Center
03.2020 - 12.2020
High School Diploma -
Eastside High School