Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Alondra Chico

Charlotte,NC

Overview

6
6
years of professional experience

Work History

Business Development

HireMe Healthcare
09.2023 - 01.2024
  • Managed the NC territory, conducted market research, identifying new business opportunities and potential clients.
  • Analyzed competitor offerings, providing valuable insights for product development and positioning.
  • Daily cold calling to 20+ potential clients (hospital systems) based on research done
  • Traveled to certain areas in NC to do pop in visits to potential clients to score a meeting with Co-Founders in between cold calling, email campaigns, etc. Averaging 6+ weekly.
  • Managed email marketing campaigns to nurture leads and maintain regular communication with prospects.

Associate Account Manager

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01.2023 - 08.2023

In addition to previous duties:

  • Built own book of business with 75 accounts, also managing 25 key accounts for 3 different account executives.
  • Build brand awareness and develop new marketing strategies for Medical Device & Pharmaceutical clients that will be marketable to prospective market audience and differentiate against competitors
  • Collaborated with sales and marketing teams to create targeted campaigns for key accounts, resulting in increased revenue.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Played a key role in brand identity and product development process, ensuring alignment with core brand values and target audience needs for clients.

Client Engagement Manager

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12.2021 - 01.2023
  • Built the business development department and strategies to bring in more revenue and a new book of business across the US, Europe, Middle East, etc., growing by 50% within the first year
  • Cultivated long term relationships with pharmaceutical & medical device clients through continued communication and relationship building
  • Coordinated monthly and quarterly initiative meetings to internal leadership to meet personal monthly goals
  • Maintained and utilized tracking tools to provide a full record of activities, to compile data, and to develop reports.
  • Identified new business opportunities through proactive networking and relationship-building activities.
  • Fostered long-term partnerships with key accounts, driving revenue growth and market expansion.
  • Increased account retention by identifying growth opportunities and providing tailored solutions to clients.
  • Coached team members on best practices for building strong rapport with clients, enhancing overall engagement quality.

Clinical Case Management

Atrium Health
08.2020 - 12.2021
  • Engaged with chronically ill patients (100+ cases weekly) in the West Region by providing support, education, and encouragement to ensure optimal outcomes for their health and utilize all valuable resources available to them
  • Conducted comprehensive need assessments and screening for SDOH for patients and documented health maintenance to their team of providers, pharmacists, and nurses to reach the clinical expectations and outcomes for the patient
  • Maintained knowledge of different programs and insurance plans to help advocate for patient referrals and provide community-based services and mental health support.
  • Reduced hospital readmission rates by conducting thorough patient assessments and providing appropriate resources and support for post-discharge care.
  • Increased patient satisfaction by establishing strong rapport, actively listening to concerns, and addressing issues in a timely manner.

Healthcare Technician

Atrium Health
05.2018 - 08.2020
  • Streamlined communication between healthcare team members, accurate documentation and reports, ensuring prompt attention to patient needs and concerns.
  • Prevented bedsores and enhanced mobility through regular repositioning, range-of-motion exercises, and skin assessments for at-risk patients.
  • Promoted a positive healing environment and patient satisfaction by actively engaging and interacting with patients during their recovery process. Treated patients that suffered from Brain Trauma, Spinal Cord Injuries and Oncology patients.
  • Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
  • Demonstrated proficiency in operating various medical equipment such as EKG machines, blood pressure monitors, glucose meters, and pulse oximeters for accurate data collection.

Education

Bachelor of Business Management - Healthcare Administration & Biology

Belmont Abbey College
Belmont, NC
05.2020

Skills

  • Proficient in Microsoft Office
  • Account Management & Planning
  • Healthcare/Hospital Marketing
  • Proficient in CRM, Salesforce, and Proposify
  • Business Development
  • Sales Forecasting
  • Strong communication & organization
  • Market Analysis
  • Customer relationship management
  • Cross-functional collaboration
  • Large Account Management
  • Medical Device & Pharmaceutical branding

Affiliations

  • D2 Collegiate Athlete - 2016-2020
  • Volunteered at Holy Angels
  • Part of the Student Athlete Advisory Committee (SAAC)
  • Continuously attending educational networking events that will improve my sales capabilities & learning from others in the industry
  • Member of YCP - Young Catholic Professionals

Languages

Spanish
Native or Bilingual

Timeline

Business Development

HireMe Healthcare
09.2023 - 01.2024

Associate Account Manager

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01.2023 - 08.2023

Client Engagement Manager

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12.2021 - 01.2023

Clinical Case Management

Atrium Health
08.2020 - 12.2021

Healthcare Technician

Atrium Health
05.2018 - 08.2020

Bachelor of Business Management - Healthcare Administration & Biology

Belmont Abbey College
Alondra Chico