Alondra Davalos Isiordia
Summary
Proven achiever with a strong background in customer service and MS Office 365, demonstrated during my tenure at Nazareth House. Skilled in fostering client wellness and maintaining confidentiality, I excel in record-keeping and effective communication. My proactive approach has significantly enhanced client satisfaction and operational efficiency. Bilingual in Spanish and English
Overview
8
8
years of professional experience
Work History
Direct Care Worker
Nazareth House
2121 N First St.
10.2020 - 10.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Property Manager
ManagementInc
3520 E Ashlan
03.2019 - 01.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Sales Associate, Driver
AutoZone
2612 N Blackstone
02.2016 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Central East High School
3535 N Cornelia06.2014
Skills
- MS Office 365
- Record Keeping & Maintenance
- Google Drive
- Strong Written & Oral Communication
- Customer Service
- Willing To Continue Developing Personal Skills
- Scheduling
- Typing Speed
- Payment Processing
- Billing and Invoicing
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Direct Care Worker
Nazareth House
10.2020 - 10.2023
Property Manager
ManagementInc
03.2019 - 01.2021
Sales Associate, Driver
AutoZone
02.2016 - 04.2018
High School Diploma -
Central East High School