Alondra De Leon
Houston,MS
Summary
Team-oriented Employee Trainer with substantial background in training and development. Skilled at identifying training needs and creating customized training solutions for different learners and groups. Proven track record of developing and implementing successful training strategies, utilizing both traditional and digital methods. Strong interpersonal skills and dedicated to establishing positive relationships with employees. Seeking a challenging role where i can utilize my expertise to contribute to the growth and success of an organization.
Overview
3
3
years of professional experience
Work History
Team Member/Trainer
Micos Hot Chicken
07.2021 - Current
- Led and facilitated training sessions for new team members, ensuring comprehensive understanding of processes and procedures.
- Collaborated with team members to identify knowledge gaps and developed targeted training materials to address these areas.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Led a team of 4 employees, providing guidance and support to ensure timely completion of projects and achievement of departmental goals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Prepared products following restaurant, health, and safety standards and procedures.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
Education
No Degree - Basics
Houston Community College
Houston, TXHigh School Diploma -
Heights High School
Houston, TX06.2022
Skills
- Adaptability
- Time Management
- Training Budget Management
- effective communication
- skilled at prioritizing and juggling competing demands
- bilingual customer support
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Team Member/Trainer
Micos Hot Chicken
07.2021 - Current
No Degree - Basics
Houston Community College
High School Diploma -
Heights High School
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