Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Legoland California
06.2022 - Current
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Performed cash, card and check transactions to complete customer purchases.
Used POS system to enter orders, process payments and issue receipts.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked closely with shift manager to solve problems and handle customer concerns.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Organized and re-stocked various stations and self-service items.
Cleaned and maintained work areas, equipment and utensils.
Monitored and maintained required food temperatures for safety.
Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.