Alondra Espinoza
South Sioux City,NE
Summary
Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with 10 years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities. Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about computer skills and to advance professionally. Holds quality and teamwork in high esteem. Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Team Member
Chick-fil-A
Sioux City, IA
04.2023 - Current
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
- Resolved customer issues promptly in a professional manner.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Processed and retrieved customer special orders.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Paraprofessional
South Sioux City Community Schools
South Sioux City, NE
10.2020 - 09.2021
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Offered students personalized educational, behavioral and emotional support.
- Helped implement behavior management strategies for individual students.
- Assisted teachers with planning and preparing lessons for students.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Supervised small groups of students during instruction time.
- Ensured that all safety regulations were followed in the classroom environment.
- Assisted children at stations during small-group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Attended professional development workshops related to job responsibilities.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
Team Member
Hy-Vee Grocery Store
South Sioux City, NE
08.2019 - 10.2023
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
- Resolved customer issues promptly in a professional manner.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Processed and retrieved customer special orders.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Answered phone calls regarding inquiries about products or services.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Upheld high standards of productivity and quality in operations.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Participated in training sessions for new employees when needed.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Promoted products through effective merchandising techniques.
- Attended staff meetings to stay updated on company policies and procedures.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Monitored and supported proper electronic shelf label signage.
Kitchen Staff Member
Chuck E Cheese
Sioux City, IA
11.2014 - 10.2016
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Maintained cleanliness of work areas throughout shift.
- Cleaned and sanitized frequently to maintain health code standards.
- Followed health and safety guidelines for food preparation and service.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Performed other related duties as assigned by supervisor.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Moved smoothly between different cooking stations to assist with meal preparations.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
- Consistently maintained high standards of personal hygiene during shifts.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Assisted in the preparation of all menu items including salads, appetizers and entrees.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Ensured that all dishes were prepared in accordance with restaurant standards.
- Organized all storage areas in an efficient manner to maximize space utilization.
- Checked stock regularly and discarded unsafe food to protect customers.
- Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
- Kept track of food waste and spoilage to ensure minimal loss.
Education
High School Diploma -
South Sioux High School
South Sioux City, NE05-2019
Some College (No Degree) - Information Technology
Western Iowa Tech Community College
Sioux City, IASome College (No Degree) - General Studies
Western Iowa Tech Community College
Sioux City, IASkills
- Workplace Safety
- Complaint Resolution
- Equipment Operation
- Customer Service
- Decision-Making Capabilities
- Teamwork and Collaboration
- Parts Labeling
- Problem-Solving
- Goal Setting and Achievement
- Product Knowledge
- Creativity and Innovation
- Positive Attitude
- Money Handling
- Clear Communication
- Computer Skills
- Flexible Schedule
- Following Instructions
- Attention to Detail
Languages
English
Professional
Spanish
Limited
Affiliations
- traveling and being open to experiencing new things
- Taking long walks with my dog
- camping with my family
Timeline
Team Member
Chick-fil-A
04.2023 - Current
Paraprofessional
South Sioux City Community Schools
10.2020 - 09.2021
Team Member
Hy-Vee Grocery Store
08.2019 - 10.2023
Kitchen Staff Member
Chuck E Cheese
11.2014 - 10.2016
High School Diploma -
South Sioux High School
Some College (No Degree) - Information Technology
Western Iowa Tech Community College
Some College (No Degree) - General Studies
Western Iowa Tech Community College