Alondra Figueroa Zavala
Springfield,OR
Summary
Offering solid foundation in customer service and communication, eager to learn and develop in fast-paced environment. Delivers strong problem-solving abilities and effective time management skills. Ready to use and develop customer service and communication skills in General Service Representative role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Boba Barista
More Boba
09.2024 - 12.2024
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
Fast Food Worker
Taco Time
02.2023 - 06.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
- Assisted with preparing salads and cold food items.
- Collaborated with team members to introduce new menu items, driving increased interest from regular customers.
- Conducted thorough cleaning and sanitation of kitchen equipment, upholding high standards of hygiene.
Education
High School Diploma -
Thurston High School
333 58th St, Springfield, OR 9747806-2026
Skills
- Strong work ethic
- Cleanliness and organization
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Positive attitude display
- Reliability and punctuality
- Food safety
- Efficient time management
- Friendly and outgoing
- Active listener
- Team player
- Problem-solving
- FLUENT IN SPANISH AND ENGLISH
Accomplishments
- Memorized ingredients and recipes for 30 specialty drinks.
- Resolved product issue through consumer testing.
Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Boba Barista
More Boba
09.2024 - 12.2024
Fast Food Worker
Taco Time
02.2023 - 06.2023
- ServSafe Food Handler's Certification
High School Diploma -
Thurston High School
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