ALONDRA GARCIA FIGUEROA
Kent,USA
Summary
Knowledgeable Front end Cashier with solid background (6+ years of experince) in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Billingual English and Spanish.
Overview
8
8
years of professional experience
Work History
Cashier
Fred Meyer
05.2019 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- costumer services desk related tasks such as helping costumers with returns and refunds, replacement of damaged or defective items, money transferring and deescalating situations with disgruntled costumers caused by negative experiences on the sales floor.
Accounting Cashier
Fred Meyer
12.2020 - 05.2021
- Managing payments and receipts: Recording and accounting for transaction done in all departments of the store.
- Reconciling cash: Daily reconciliation of 27 check stands in th store.
- Depositing money: Regularly depositing money and checks via Garda services.
- Maintaining records: Maintaining records of all transactions on Excel spreadsheets
- Producing financial reports: Producing financial reports, including balance sheets and income statements
- Checking for accuracy: Checking for accuracy in figures, postings, and reports
- Reconciling discrepancies: Reconciling and reporting any discrepancies found in records
- Maintaining a filing system: Maintaining a financial filing system.
- Replenish all registers with cash to star the day.
- Inventory of all Washington Lotto tickets and deposit of the cash received during the day on the playing machines.
Cashier/Money Center Associate/Costumer Service Associate
Castillos Supermarkets
07.2015 - 09.2016
- Company Overview: Although it's a small family owned retail store, it's very busy and the customers can be a challenge
- Taking orders in store and over the phone, closing/opening, planning schedules, dealing with customer complaints, led a team of 11 members, counting the safe, count other cashiers registers, money transfers, receiving merchandise, inventory and place of orders of a small section of the store, etc
- Initiated as a regular cashier and before 3 months got promoted to 'the person in charge' for the closing shift.
- After 6 months one more promotion to the money transfer operations and customer service desk with another raise
- Recommendation letter upon request
- Although it's a small family owned retail store, it's very busy and the customers can be a challenge
Cashier/Money Center Associate
Saar's Super Saver
04.2014 - 07.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments
- Maintain clean and orderly checkout areas
Education
GED -
Edmonds Community College
Lynnwood, WA12-2024
Skills
- Quick learner
- Problem solving
- Lead development
- Basic Word/Excel
- Reliable
- Excellent costumer service skills and great at managing stressful situations and difficult costumers
Additionallocations
Ixtapa, Zihuatanejo, Guerréro, México
Languages
Spanish
Native or Bilingual
Timeline
Accounting Cashier
Fred Meyer
12.2020 - 05.2021
Cashier
Fred Meyer
05.2019 - 05.2022
Cashier/Money Center Associate/Costumer Service Associate
Castillos Supermarkets
07.2015 - 09.2016
Cashier/Money Center Associate
Saar's Super Saver
04.2014 - 07.2015
GED -
Edmonds Community College