Alondra Garcia Maldonado
forney
Summary
Bilingual and detail-oriented healthcare professional with hands-on experience in medical office operations, patient interaction, and customer service. Proven ability to manage tasks efficiently in high-paced environments while maintaining professionalism and compassion. Strong skills in EMR systems, multi-line phones, and administrative support. Eager to contribute to a growing medical team.
Overview
3
3
years of professional experience
Work History
Medical Clerk / Receptionist
Orthopaedic Specialists of Dallas
05.2022 - 12.2022
- Scheduled patient appointments and managed front desk operations using EMR software.
- Provided exceptional customer service and administrative support to physicians and staff.
- Handled confidential patient records and ensured HIPAA compliance.
- Resolved patient concerns with professionalism and efficiency in a fast-paced environment.
- Maintained organized records of medical documentation and patient communication.
Housekeeper (Healthcare Facility)
Aramark Healthcare at Baylor Scott & White
09.2019 - 12.2019
- Maintained high standards of cleanliness in patient suites and public areas.
- Customized cleaning protocols to meet patient needs and infection control standards.
- Used excellent interpersonal skills while interacting with patients and hospital staff.
Education
Medical Assisting Program -
The College of Health Care Professions
Dallas, TX11.2024
Skills
- Electronic Medical Records (EMR) Systems
- Medical Terminology
- Medical Office Administration
- Multi-Line Phone Systems
- Patient Scheduling & Support
- Bilingual: English & Spanish
- Strong Communication & Interpersonal Skills
- Computer Proficiency (Microsoft Office, Data Entry)
Languages
Spanish
Native or Bilingual
Timeline
Medical Clerk / Receptionist
Orthopaedic Specialists of Dallas
05.2022 - 12.2022
Housekeeper (Healthcare Facility)
Aramark Healthcare at Baylor Scott & White
09.2019 - 12.2019
Medical Assisting Program -
The College of Health Care Professions
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