Alondra Hernandez
Kenosha ,Wi
Summary
Dynamic dental professional with extensive experience at Kchc, excelling in dental radiography and patient scheduling. Proven ability to enhance patient satisfaction through effective team collaboration and meticulous sterilization techniques. Committed to maintaining a clean and safe environment while supporting complex procedures, ensuring optimal treatment outcomes.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Kchc
Kenosha, WI
03.2023 - 09.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Front Desk Receptionist
Family Dental
Kenosha, WI
09.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Panera Bread Shift Lead
Panera Bread
Kenosha, WI
04.2020 - 10.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Target
Target
Kenosha, WI
04.2020 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Tremper High School
Kenosha, WI03.2023
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- X-ray processing
- Sterilization techniques
- Patient scheduling
- Team collaboration
- Dental staff assistance
- Proficient in software
- Complex Problem-solving
- Dental software management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant
Kchc
03.2023 - 09.2024
Front Desk Receptionist
Family Dental
09.2022 - 04.2023
Panera Bread Shift Lead
Panera Bread
04.2020 - 10.2022
Target
Target
04.2020 - 11.2021
Tremper High School