Alondra Leon
Tucson,AZ
Summary
Dedicated and compassionate Behavioral Health Worker with 3 years of experience providing supportive services to individuals with mental health and substance abuse challenges. Proven track record of fostering positive change and promoting overall well-being through evidence-based practices and collaborative care. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence.Diverse technical background and skills in many areas of media and technology.
Overview
8
8
years of professional experience
Work History
Behavioral Health Technician
El Rio Health Center
08.2022 - 09.2024
- Helped patients receive appropriate, high-quality care with reasonable results.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Completed documentation for every incident and forwarded to correct personnel for review.
Medical Office Receptionist Laboratory
El Rio Health Center
02.2019 - 08.2022
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Received, recorded and filed medical payments by check, cash and credit card.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Maintained records by recording, obtaining and updating personal and financial information.
Caregiver, Special Needs
Ability 360
03.2017 - 04.2019
- Assisted patients with self-administered medications.
- Interviewed witnesses and suspects.
- Prepared reports, kept investigation records and maintained all case-related paperwork.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Master Of Psychology - Master of Psychology
University of Phoenix
Tempe, AZ11.2023
Skills
- Social Work
- Active listening
- Conflict resolution
- Empathy and compassion
- Patient advocacy
- Cultural competence
- Collaboration and Teamwork
- Direct Patient Care
- Staff Management
- Documentation skills
- Microsoft office and Office
- Problem solving
- Patience and Tolerance
- Collaborative learning
- Self-awareness
Languages
Spanish
Native or Bilingual
Timeline
Behavioral Health Technician
El Rio Health Center
08.2022 - 09.2024
Medical Office Receptionist Laboratory
El Rio Health Center
02.2019 - 08.2022
Caregiver, Special Needs
Ability 360
03.2017 - 04.2019
Master Of Psychology - Master of Psychology
University of Phoenix
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