Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alondra Lizarraga

San Bernardino,CA

Summary

Dedicated and motivated student at California State University, San Bernardino (Class of 2028) pursuing a degree in Liberal Studies. Experienced in customer service with a strong background in fast-paced team environments. Bilingual in English and Spanish with proven skills in communication, problem-solving, and adaptability. Seeking opportunities to apply my skills in customer engagement, teamwork, and leadership.

Overview

3
3
years of professional experience

Work History

Guest Services Associate

Toyota Arena
11.2024 - Current
  • Provide excellent customer service to event attendees, ensuring a positive experience.
  • Assist with guest inquiries, ticketing, and crowd management.
  • Maintain professionalism and problem-solving under pressure during large-scale events.

Service Support Team Member

Topgolf
07.2025 - Current
  • Support team operations by handling multiple tasks efficiently and ensuring guest satisfaction.
  • Prepare and deliver food and non-alcoholic drinks, clean and restock stations, and ensure guest satisfaction in a fast-paced environment.


Task Associate / Beauty Advisor

Ulta Beauty
07.2025 - Current
  • Follow step-by-step instructions on new merchandise, organize and restock products, maintain store cleanliness, and assist customers in a fast-paced retail environment.

Customer Service & Kitchen Support

Mercado México / Crearee
10.2022 - 10.2023
  • Assisted customers by taking orders, answering questions, and managing phone calls.
  • Restocked products, maintained cleanliness, and ensured an organized environment.
  • Transitioned to kitchen support: meal prep, cleaning, and running out orders quickly and accurately.
  • Adapted to different roles as needed, showing reliability and teamwork.

Education

Elementary School Teaching

California State University, San Bernardino
San Bernardino
05-2028

High School Diploma -

Bishop Union High School
Bishop
06-2024

Skills

  • Bilingual: Fluent in Spanish and English
  • Strong customer service
  • Ability to work in fast-paced environments
  • Patience and adaptability under pressure
  • Quick learner with a strong work ethic
  • Team-oriented and reliable

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Service Support Team Member

Topgolf
07.2025 - Current

Task Associate / Beauty Advisor

Ulta Beauty
07.2025 - Current

Guest Services Associate

Toyota Arena
11.2024 - Current

Customer Service & Kitchen Support

Mercado México / Crearee
10.2022 - 10.2023

Elementary School Teaching

California State University, San Bernardino

High School Diploma -

Bishop Union High School

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Alondra Lizarraga