Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Cashier

ALONDRA MALDONADO

Rio Grande City,Texas

Summary

Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Encouraging Student Mentor with expertise in student development, counseling and education. Communicative and reliable professional possessing outstanding organizational and communication abilities paired with in-depth understanding of institutional policies and resources. Offering comprehensive, hands-on experience assisting students in achieving educational targets and choosing right courses and majors.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

Rio Motor Co.
Rio Grande City, United States
07.2018 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout dealership.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Learned Receptionist and Title Clerk positions and provided backup at key times.

Cashier

The Country Store
Rio Grande City, United States
05.2017 - 07.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $300 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Student Mentor

South Texas College
Rio Grande City, United States
07.2016 - 06.2018
  • Counseled students individually and in group sessions to help promote personal and educational motivation.
  • Offered stability and positive reinforcement in student lives to build strong rapport and trust with students and parents.
  • Developed academic action plans by evaluating students learning styles, deficiencies and goals.
  • Implemented and coordinated school activities and events.
  • Observed student performance and recorded relevant data to assess progress.
  • Educated students and family members in available resources from social service programs.
  • Used Excel to maintain appropriate documentation of all academic activities.
  • Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Helped students develop organizational, time management and study skills.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Empowered students through counseling and skill-building exercises.
  • Identified issues that hindered student academic achievement.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Counseled students regarding course and program selection, class scheduling and registration and career planning.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Planned and promoted career planning presentations, work experience programs and career workshops.
  • Oversaw career and job fairs to connect students with area schools and employers.

Education

Associate of Arts - Interdisciplinary Studies

South Texas College
Mcallen, TX
06.2022

High School Diploma -

Rio Grande City High School
Rio Grande City, TX
05.2015

Skills

  • Customer Transactions
  • Cooperative Attitude
  • Feedback Acceptance
  • Credits and Refunds
  • Cash Register Operation
  • Customer Relations
  • Work Task Prioritization
  • Cash Drawer Management
  • Positive Interactions
  • POS Systems
  • Identification Checks
  • Basic Math Functions
  • Accounting Softwares
  • Monetary Transactions
  • Customer Assistance
  • Cashier Abilities
  • Payment Collection

Certification

  • Certified Substitute Teacher, South Texas College - 2021

Languages

Spanish
Native or Bilingual
French
Limited Working

Timeline

Cashier

Rio Motor Co.
07.2018 - Current

Cashier

The Country Store
05.2017 - 07.2018

Student Mentor

South Texas College
07.2016 - 06.2018

Associate of Arts - Interdisciplinary Studies

South Texas College

High School Diploma -

Rio Grande City High School

Similar Profiles

CREATE PROFILE
ALONDRA MALDONADO