Alondra Marroquin Torres

.Resolved problems, improved operations and provided exceptional service.
.Proved successful working within tight deadlines and a fast-paced environment.
.Maintained standards of quality, timeliness, productivity and customer service.
.Maintained car detailing equipment and supplies in optimal condition for daily demands.
.Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside
vehicle standards.
.Washed, waxed, and buffed vehicle bodies for professional shine.
.Vacuumed interiors of vehicles to remove dirt and debris.
.Provided exceptional customer service and addressed customer inquiries.
.Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to
remove grease and grime.
.Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.

.Removed debris and packaging from boxes and separated for recycling or disposal.
.Blocked and faced products on displays and shelves in accordance with company policy.
.Answered customer questions and provided detailed product information.
.Calculated correct order totals, updated accounts, and maintained detailed records for inventory
management.
.Greeted customers and directed to requested products.

.Completed physical inventory counts each month.
.Performed inventory control, such as counting, and stocking merchandise.
.Interacted with guests in friendly and knowledgeable way.
.Organized store merchandise racks and displays to promote and maintain visually appealing environments.

• Cultivated warm relationships with regular customers.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.
• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
• Answered customers' questions, recommended items, and recorded order information.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Promoted additional items with beverages, increasing store sales.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Followed up with customers about resolved issues to maintain high standards of customer service.