Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Alondra Martinez

Grapevine,TX

Summary

Dedicated person with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills Professional and industrious Sale Administrator bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.

Overview

9
9
years of professional experience

Work History

Receptionist

HMS Hotel
Arandas, Jalisco
08.2021 - 09.2022
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Sales Associate

Zelmira Hernandez
Grand Prairie, TX
08.2017 - 09.2018
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Sales Associate

Guillermo Cabrera
Grand Prairie, TX
08.2015 - 04.2017
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Solved customer challenges by offering relevant products and services.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Provided positive first impressions to welcome existing, new and potential customers.

Salesperson

Ismael Lozano
Grand Prairie, TX
02.2014 - 08.2015
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Improved customer service and telecommunication skills to build lasting relationships.

Education

High School Diploma - High School

Preparatoria Regional De Arandas U.de G.
Arandas, Jalisco, Mexico
01.2022

Skills

  • Customer and Client Relations
  • Conflict Resolution
  • Documentation and reporting
  • Sorting and labeling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

HMS Hotel
08.2021 - 09.2022

Sales Associate

Zelmira Hernandez
08.2017 - 09.2018

Sales Associate

Guillermo Cabrera
08.2015 - 04.2017

Salesperson

Ismael Lozano
02.2014 - 08.2015

High School Diploma - High School

Preparatoria Regional De Arandas U.de G.

Similar Profiles

CREATE PROFILE
Alondra Martinez