Alondra Mejia
Minneapolis,MN
Summary
Applied Leadership graduate with a passion for sales, customer service, and team building. Leveraging strong communication and organizational skills to foster exceptional customer experiences and achieve sales goals.
Overview
5
5
years of professional experience
Work History
Generalist (FT)
Macy’s
Minneapolis, MN, United States
02.2025 - Current
- Provide elevated customer service by assisting across multiple departments including sales floor, fitting rooms, and cashiering.
- Adapt quickly to daily store needs, demonstrating flexibility and strong problem-solving skills.
- Support merchandising efforts, floor resets, and promotional rollouts to maintain a premium in-store experience.
- Train and support new team members, contributing to a collaborative team environment and driving store performance.
- Deliver on sales goals by effectively cross-selling and creating personalized shopping experiences for diverse customers.
- Assist Spanish-speaking customers, providing tailored service and enhancing their shopping experience.
- I provided elevated customer service by assisting across multiple departments, including the sales floor, fitting rooms, and cashiering.
- I consistently surpassed individual sales goals, with my sales exceeding $10,000 on high-traffic days.
- My team and I were part of the top-performing department in the store, regularly recognized for outstanding sales and customer satisfaction.
Sales Associate (Seasonal)
Victoria's Secret
Austin, TX, United States
09.2024 - 02.2025
- Provided exceptional customer service and personalized shopping experiences, ensuring customer satisfaction.
- Utilized cash handling and cashiering skills to process transactions efficiently and accurately.
- Maintained visually appealing and organized displays, reflecting brand standards.
- Demonstrated time management and teamwork by collaborating with colleagues to meet daily sales targets.
- Effectively communicated product knowledge to customers, boosting sales and customer loyalty.
Salesperson (Seasonal)
Nordstrom
Austin, TX, United States
04.2024 - 08.2024
- Surpassed the $35k sales goal during the anniversary sale, demonstrating strong sales abilities and customer service skills.
- Assisted customers with product selection and provided personalized recommendations.
- Effectively managed a high volume of customers, showcasing adaptability and stress management skills.
- Increased new store credit card sign-ups through effective customer engagement.
- Demonstrated exceptional communication and sales expertise, aligning with Nordstrom’s desired skills.
Merchandiser (Seasonal - Holiday)
Mattel Inc.
South Austin, TX, United States
08.2023 - 12.2023
- Enhanced visibility and sales performance of the Barbie, Fisher Price, Hot Wheels, and more.
- Implemented inventory management systems to reduce stock-outs by 20%.
- Built strategic retailer partnerships, driving sales growth and exclusive in-store promotions.
- Successfully managed merchandising operations during the high-demand holiday season.
Merchandise Manager (Walmart - Sam’s Club)
Acosta Sales & Marketing
Mankato, MN, United States
05.2021 - 08.2023
- Improved logistical planning for product displays and managed production information.
- Optimized task organization, supporting seamless operations and team collaboration.
- Developed effective communication strategies with team members and clients.
- Consistently achieved and exceeded merchandising goals by implementing strategic solutions.
Inventory Specialist (Part-Time)
Fun.com
Mankato, MN, United States
08.2020 - 08.2023
- Maintained inventory accuracy and optimized logistics, increasing efficiency during peak seasons.
- Developed effective time management strategies, ensuring timely order processing and shipping.
- Demonstrated teamwork and adaptability to meet high order volumes during holiday periods.
Education
Bachelor of Science - Applied Leadership
Minnesota State University
Mankato04.2025
Associates of Arts - Liberal Arts & Sciences
Minnesota State College Southeast
08.2020
Skills
- Team Leadership & Staff Development
- Delegation and accountability
- Inventory Control & Workflow Optimization
- Process Improvement
- Goal Achievement
- Problem Solving Under Pressure
- Customer Obsession
- Ownership Mentality
- Bilingual Communication (English & Spanish)
- Adaptability in Fast-Paced Environments
Languages
Spanish
Native or Bilingual
Timeline
Generalist (FT)
Macy’s
02.2025 - Current
Sales Associate (Seasonal)
Victoria's Secret
09.2024 - 02.2025
Salesperson (Seasonal)
Nordstrom
04.2024 - 08.2024
Merchandiser (Seasonal - Holiday)
Mattel Inc.
08.2023 - 12.2023
Merchandise Manager (Walmart - Sam’s Club)
Acosta Sales & Marketing
05.2021 - 08.2023
Inventory Specialist (Part-Time)
Fun.com
08.2020 - 08.2023
Bachelor of Science - Applied Leadership
Minnesota State University
Associates of Arts - Liberal Arts & Sciences
Minnesota State College Southeast