Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Receptionist

Alondra Molina

243 Chauncy Way Vacaville,CA

Summary

Experienced HR professional with 5+ years of comprehensive support in recruiting, employee relations, performance management, training and development, ADA/FMLA interactive process, Leave of Absence, benefits administration, and HR policy implementation/disciplinary counseling. Strong communication, interpersonal skills, and adaptability.

Overview

10
10
years of professional experience

Work History

SR HR Services Representative- Associate Relations

Ross Stores Inc
04.2021 - 12.2023
  • Answer and respond to inquiries from corporate, field and store leadership, offering counsel and direction on a variety of topics such as policy interpretation/disciplinary counseling, performance management, benefits, payroll, and granting permission for all involuntary non-exempt terminations.
  • Assists investigators with case management preparation,3rd party charge answers, and unemployment and DOL claims hearing preparation and participation as appropriate.
  • This position leads and manages the ADA interactive process, as well as monitor store execution for consistency.
  • Review and approval of all non-exempt store retail associate terminations and ensuring that determination decisions are escalated as appropriate.
  • Responsible for tracking call history and outcomes in Service Now, asses the frequency of incoming call themes, detect patterns, and offering methods to address them.
  • Coordinated employee training programs, resulting in increased productivity and skill development.
  • Implemented succession planning strategies to prepare for future organizational needs.
  • Collaborated with department managers to address employee relations issues, maintaining a positive work environment.

Human Resources Representative

Ross Stores Inc
08.2018 - 04.2021
  • Function as a resource liaison between stores, district zone, and regional teams for training, benefits, payroll, engagement, interactives, and associate relations needs.
  • Provided counsel and advice to store and district leaders as it relates to interpreting policy, performance management; respond to basic associate relations questions such as benefits, payroll, background checks, etc. redirecting and teaching as a first response and following up as needed with the caller and/or manager.
  • Gather critical data (reporting associate files, policy signoffs, etc.) to assist investigators.
  • Ensured legal compliance in all HR practices, minimizing potential liabilities for the organization.
  • Created a positive work environment by addressing employee concerns promptly and professionally.
  • Optimized HR operations by utilizing technology solutions, such as applicant tracking systems and HRIS platforms.
  • Supported diversity initiatives, fostering an inclusive workplace that values individual strengths and perspectives.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Responding to allegations, 3rd party charges, unemployment claims, etc.
  • Provide guidance to store and field leadership in implementing and communicating.
  • Personnel, LOA compensation, and benefit policies and procedures.

ABA Behavior Therapist

Center For Autism And Related Disorders, Inc
10.2016 - 12.2016
  • Enhanced patient progress by developing and implementing individualized treatment plans based on Applied Behavior Analysis principles.
  • Collaborated with multidisciplinary teams to devise comprehensive strategies for achieving clients'' behavioral goals.
  • Trained caregivers and family members in ABA techniques, promoting consistency in the therapeutic environment.
  • Conducted thorough assessments to determine client needs and create personalized behavior intervention plans.
  • Responsible for providing treatment to patients under the direction of Clinical Supervisor in a 1:1 or group environment.
  • Collect and record data on patient progress with high fidelity.
  • Review and implement Clinical Supervisor feedback during each treatment session.
  • Provide a safe and supportive environment for patients, families, and colleagues.
  • Always maintain compliance with HIPAA requirements.
  • Communicate effectively and compassionately with patients, families, and colleagues.

Babysitter

Multiple Families
10.2013 - 09.2016
  • Assisted children with homework and tutoring as needed.
  • Cared for infants, including feeding, diapering, and dressing.
  • Focused on fostering curiosity and skill development while adhering to parents' preferred routines.
  • Committed to maintaining a clean, secure, and organized environment.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.

Education

Human Resources Certification- Executive Level - Human Resources Training

California State University - East Bay
Hayward, CA
09.2018

Bachelor of Arts - Communications

University of California - Davis
Davis, CA
12.2014

Bachelor of Arts - Spanish Language And Literature

University of California - Davis
Davis, CA
12.2014

Skills

  • Bilingual- Fluent in Spanish
  • Subject Matter Expert in Employee Relations Investigations
  • Detail-oriented
  • Knowledgeable in various HRIS systems including ServiceNow, HireRight, Talent Source, PeopleSoft (WIRe), PeopleWorks, Accurate
  • Recruiting
  • Training and Development
  • Process Improvement
  • Project Management
  • Employment Law
  • Ability to work independently and with limited direction
  • Excellent time management skills
  • Knowledgeable in ADA, FMLA, LOA compliance
  • Proficient in Microsoft Office Suite
  • Exceptional customer service skills
  • Risk Management
  • Onboarding and Orientation
  • Diversity and Inclusion

Accomplishments

  • Winner of the Ross Latin X Community Network- Day of the Dead Altar Competition , November 2022
  • Rookie of the Year nominee for Ross, 2021
  • Wellness Ambassador Committee Member for Ross 2022- 2023
  • Subject Matter Expert in Associate Relations Investigations-Trainer , September 2021- December 2023
  • Recipient of multiple Ross Shinning Star certificates from 2018-2023
  • T1 and T2 Fun Committee Captain for Ross from 2018- December 2023
  • Process Improvement Committee Member 2022 - 2023
  • Supervised team of 5 staff members periodically when supervisor was out of office, October 2021-December 2023

Timeline

SR HR Services Representative- Associate Relations

Ross Stores Inc
04.2021 - 12.2023

Human Resources Representative

Ross Stores Inc
08.2018 - 04.2021

ABA Behavior Therapist

Center For Autism And Related Disorders, Inc
10.2016 - 12.2016

Babysitter

Multiple Families
10.2013 - 09.2016

Human Resources Certification- Executive Level - Human Resources Training

California State University - East Bay

Bachelor of Arts - Communications

University of California - Davis

Bachelor of Arts - Spanish Language And Literature

University of California - Davis

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Alondra Molina