Alondra Oleaga
Bronx
Summary
Motivated Criminal Justice student with hands-on experience through the NYPD Explorers Youth Program and roles in education, public safety, and administrative support. Skilled in observation, accurate reporting, evidence awareness, and maintaining professionalism in high-pressure environments. Demonstrates strong ethical judgment, attention to detail, and a commitment to public service, with a growing interest in forensic science and investigative work.
Overview
7
7
years of professional experience
Work History
Paraprofessional
RCM Healthcare Services
03.2025 - 05.2025
- Assisted in implementing an individualized education plan for a student with diverse needs.
- Supported classroom management by facilitating activities and helping maintain a positive learning environment.
- Collaborated with teachers to assess the students’ progress and adapt instructional methods accordingly.
- Provided one-on-one support to the student, enhancing their understanding of lesson materials.
- Engaged in continuous professional development to strengthen skills in special education practices.
Lifeguard
URBN Playground, Jack Resnick & Sons, The River Club of New York
12.2022 - 12.2024
- Monitored pool area to ensure safety and compliance with health regulations.
- Educated guests on pool rules and proper usage of facilities for enhanced safety.
- Evaluated conditions regularly to identify hazards, ensuring a safe swimming environment.
- Assisted in maintaining the cleanliness of the pool area, including water quality checks and equipment upkeep.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Front Desk Receptionist
URBN Playground
12.2022 - 12.2023
- Implemented improvements in check-in processes, enhancing overall guest experience and satisfaction.
- Maintained inventory of office supplies, ensuring availability and cost-effectiveness in purchasing.
- Handled multi-line phone systems, directing calls to appropriate departments promptly and professionally.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
NYPD Explorer
NYPD
09.2018 - 08.2021
- Participated in structured training focused on law enforcement procedures, ethics, and community engagement.
- Learned and practiced foundational skills such as situational awareness, report writing, and conflict resolution through hands-on exercises.
- Developed leadership, discipline, and teamwork skills through drills, workshops, and collaborative exercises.
- Engaged in community service initiatives aimed at strengthening relationships between youth and law enforcement.
- Demonstrated accountability and professionalism by meeting attendance requirements, following safety protocols, and representing the program with integrity.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Manhattan, NY05-2027
Skills
- Communication & Interpersonal Skills
- Professionalism & Ethical Conduct
- Conflict De-escalation & Situational Awareness
- Customer Service & Public Interaction
- Record Keeping & Documentation
- Safety Awareness & Emergency Response
- Attention to Detail
- Stress Management in High-Pressure Environments
- Policy & Procedure Compliance
- Observational & Reporting Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Paraprofessional
RCM Healthcare Services
03.2025 - 05.2025
Lifeguard
URBN Playground, Jack Resnick & Sons, The River Club of New York
12.2022 - 12.2024
Front Desk Receptionist
URBN Playground
12.2022 - 12.2023
NYPD Explorer
NYPD
09.2018 - 08.2021
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice