Alondra Orta
Holland,MI
Summary
Proven Operations Technician and Sales Representative with a track record of enhancing operational efficiency and client satisfaction at MillerKnoll Inc. and P&P Wireless. Skilled in problem-solving and excellent communication in two languages. Developed functioning and operational skills in fast-paced environment. Demonstrates a strong ability to adapt and apply skills to new challenges in any work place. Highly skilled at motivating and encouraging in a positive manner.
Overview
3
3
years of professional experience
Work History
Operations Technician
MillerKnoll Inc.
11.2022 - 01.2023
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Increased overall productivity with effective communication between team members and various departments.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Reduced equipment downtime through regular maintenance checks and swift troubleshooting.
Sales Representative
P&P Wireless
03.2020 - 11.2022
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
Education
High School Diploma -
West Ottawa High School
Holland, MISkills
- Operational efficiency
- Performance troubleshooting
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizational skills
- Excellent communication
- Fluent bilingualism
- Fast thinking
Languages
Spanish
Native or Bilingual
Timeline
Operations Technician
MillerKnoll Inc.
11.2022 - 01.2023
Sales Representative
P&P Wireless
03.2020 - 11.2022
High School Diploma -
West Ottawa High School