Alondra Patino
Houston,AL
Summary
Detailed-oriented, customer-centric Assistant Salon Manager with 10 of years of experience in beauty industry . Strong competencies for smooth day-to-day salon operations. Adept driving marketing promotions and sales campaigns to drive continuous revenue for salon. Detail-oriented professional with superb people skills. Engaging and helpful to stylist. Efficient, accurate and detail-oriented with innate drive to provide exceptional service. Attentive to client preferences and modern trends in aesthetics. Positive attitude with consistent record of building clientele and achieving high rates of client retention. Motivated, offering strong work ethic and positive attitude. Highly effective in fast-paced work environments. Licensed in Texas and over 10 years of experience in high-end day spas and salons catered to men. High-energy, resourceful and persistent Stylist ground working with agency serving high-end clientèle within barbering. Exceptional attention to detail and latest trends in aesthetics. Enthusiastic salon professional familiar with current hairstyles and cuts for men. Outgoing, friendly and knowledgeable of modern fashions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Salon Manager
Sport Clips
01.2019 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Enhanced client satisfaction by providing personalized consultations and tailored recommendations.
- Streamlined salon operations for increased efficiency by implementing new appointment scheduling system.
- Contributed to a positive work environment with effective communication and teamwork among staff members.
- Maintained a high level of cleanliness within the salon, adhering to stringent sanitation guidelines for customer safety.
- Managed inventory control, ensuring adequate stock levels and timely reordering of necessary supplies.
- Reduced employee turnover by fostering open communication channels and addressing concerns promptly.
- Provided exceptional customer service, earning numerous positive reviews and repeat clientele.
- Supported Salon Manager with administrative tasks.
- Consistently maintained professional appearance standards , contributing to the overall presentation of the salon space.
Hairstylist
TuneUp
03.2016 - 06.2019
- Enhanced client satisfaction by providing personalized haircuts, styling for men.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Hair Salon Assistant
Cost Cutters Family Hair Care
05.2014 - 04.2016
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
- Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
Education
Associate of Arts - Cosmetology Education
Lone Star College System
Spring, TX05.2015
High School Diploma -
Porter High School
Porter, TX05.2014
Skills
- Upselling techniques
- Visual merchandising
- Staff training
- Time management
Certification
Cosmetology license
Timeline
Assistant Salon Manager
Sport Clips
01.2019 - Current
Hairstylist
TuneUp
03.2016 - 06.2019
Hair Salon Assistant
Cost Cutters Family Hair Care
05.2014 - 04.2016
Associate of Arts - Cosmetology Education
Lone Star College System
High School Diploma -
Porter High School