Alondra Perez
Houston
Summary
Proven Resident Advisor at Texas A&M University - Kingsville with a track record of fostering inclusive communities and enhancing student life. Excels in customer service and bilingual communication, adept at policy enforcement and activity planning. Demonstrated ability to manage tasks efficiently, ensuring operational excellence and resident satisfaction.
Overview
6
6
years of professional experience
Work History
Resident Advisor
Texas A&m University - Kingsville
08.2021 - 12.2024
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Managed administrative duties such as maintaining room assignments, tracking resident concerns, and assisting with building operations.
- Developed and executed educational and recreational programs that promoted academic success, wellness, and community engagement.
- Created informative bulletin boards that provided relevant resources related to academics, mental health, and campus life opportunities for students'' personal growth.
Hostess
Pappadeaux
05.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and managed waitlists and reservations efficiently using restaurant management software, ensuring minimal wait times and smooth flow of guests.
Filling Clerk
Furniture and Doors Solutions
02.2019 - 08.2020
- Examined, categorized, and sorted incoming documents.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared and issued invoice forms to clients, and promptly addressed any inquiries or concerns through email communication.
Education
Bachelor of Science - Psychology
Texas A&M University, Kingsville, TX, US
Kingsville, TX05-2025
Skills
- Peer mediation
- Policy enforcement
- Activity planning
- Customer service
- Effective multitasking
- Phone etiquette
- Ethics and integrity
- Bilingual in Spanish and English
Timeline
Hostess
Pappadeaux
05.2023 - 08.2023
Resident Advisor
Texas A&m University - Kingsville
08.2021 - 12.2024
Filling Clerk
Furniture and Doors Solutions
02.2019 - 08.2020
Bachelor of Science - Psychology
Texas A&M University, Kingsville, TX, US
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