Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alondra Ramirez

Edinburg,TX

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

RGV Institute of Pain Management
Edinburg, TX
09.2024 - 12.2024
  • My responsibilities as a front desk receptionist was to greet all patients, representatives and marketing personnel with a welcoming smile. When a new patient would be referred to us we would get the patient's basic information as well as their ID and their medical insurance information. For the days we would do procedures I would give the patients a call the day prior as well as inform them of the steps they need to follow before their procedures. I would also be in charge of collecting both patients payments for their procedures as well as their copays that are specified in their insurance cards. At the end of the day I will help close and clean the clinic for the next day.

Front Desk Receptionist

911 Pain Management
McAllen, TX
05.2023 - 07.2024
  • As a front desk receptionist I would be in charge of greeting patients, getting their information and making sure that they were on schedule. If not I would need to add them in. Call A day prior to confirm and advise patients of their appointments and if needed provide them with our address, and if needed I would help the transportation department pick up and drop off patients to and from the clinic. As the company grew I would be in charge of different reports such as emailing attorneys if patients didn’t show to their appointments as well as email them recommendations that were made for the patients. Help schedule patients for their procedures or email out referrals to other clinics for different treatments that the provider would recommend for the patient. As this was a company with different locations in the state I would travel as the front desk receptionist to satellite locations and provide help to both patients and medical assistants if needed. I would be in charge of preparing the paperwork for both satellite locations as well as our main office and if needed help train new recruits on how we operate in the clinic, as well as being cross-trained with our sister clinic and help when they were short staffed.

Assistant Manager and Delivery Driver

Domino's Pizza
Edinburgh, TX
09.2022 - 08.2023
  • I worked 5 days out of the week minimum of 40 hours. As a delivery driver, I would be in charge of making sure the customer had all the products they paid for and if anything was missin,g I would either advise the manager and they would refund the item or give them credit for the item that was missing or incorrect. After being promoted to assistant manager I was in charge of overseeing CMR work of the products we would produce, manage inventory, handle food orders, and at the end of the day cash out the drivers, CMRs tips and count all the money in both the safe and the register as well as deposit total profits of the day to the bank after cleaning and closing up.

Host

Cracker Barrel
McAllen, TX
01.2022 - 08.2023
  • As a host in cracker barrel I am in charge of greeting people and sitting them down in tables that are ready for the next customers. When the lunch rush or the morning rush starts my job is to take names and phone numbers so we know who is who and to inform the customers that their table is ready. I am also in charge of getting the menus that the servers pick up and fix them so that I can use them for the next. I help clean tables when it's slow in the restaurant and pick up any condiments from the tables. Before leaving my shift I also have to do side work whether its throwing out the trash near the host stand or cleaning highchairs or changing the ice and throwing the water from our coole

Assistant Manager

Domino's Pizza
Edinburg, TX
01.2021 - 11.2021
  • I work 5 days out of the week working a minimum of 50 hours (more or less depending if we had people). As an assistant manager I am in charge of making the pizzas and helping/ training new employees. I would also take manager calls that would consist of either unsatisfied customers or of other stores transferring orders to us. I would also put in the invoice of the new shipments that we would get the night before and write the checks for our coke shipments. As an assistant manager I would be a cook, a oven handler, and a cashier since there are no specific assignments in dominoes I would get experience from every position needed in the store.

Server

Furrs ACE market plate
McAllen, TX
06.2020 - 08.2020
  • I worked 5 days every week. I was in charge of helping the customers with whatever they needed. I would sit the customers in seats that I believe would help them get their food easily if they were elders. I was also the cashier with my own P.O.S. device where I would both place orders for the customers and charge their meals after eating

Custodian

Dr. Daniel Buentello
McAllen, TX
06.2019 - 04.2020
  • I worked 2 days a week. Tuesdays and Fridays and I would have to clean thoroughly. I would have to vacuum every room, make sure that all the trash cans are empty and to have extra bags for the next few days. Also need to make sure that the gym was vacuumed and the fish were fed. Make sure that the clinic is well dusted and that every restroom is cleaned and stoked with hand soap, toilet paper, and napkins. Also since the clinic had a lounge room I would wash all the dishes that the patients or the workers would use and reload the coffee machine so it can be ready for the next day. Lastly I would mop the whole clinic and lock up for the day.

Education

High School Diploma -

Idea Pharr CP
Pharr, TX

Skills

  • Employee training
  • Inventory management
  • Customer service
  • Food safety
  • Cash handling
  • Scheduling appointments
  • Data entry
  • Multitasking and organization
  • Bilingual

Certification

  • CPR Certification
  • Drivers Licenses

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Front Desk Receptionist

RGV Institute of Pain Management
09.2024 - 12.2024

Front Desk Receptionist

911 Pain Management
05.2023 - 07.2024

Assistant Manager and Delivery Driver

Domino's Pizza
09.2022 - 08.2023

Host

Cracker Barrel
01.2022 - 08.2023

Assistant Manager

Domino's Pizza
01.2021 - 11.2021

Server

Furrs ACE market plate
06.2020 - 08.2020

Custodian

Dr. Daniel Buentello
06.2019 - 04.2020

High School Diploma -

Idea Pharr CP

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