Organized Healthcare Administrator student with outstanding record of communicating with members of staff to provide administrative needs and requirements. Consistently achieved outstanding ratings for quality care and community presence.
Work History
Medical Receptionist
Olayinka Ayani Psychiatrist Clinic
Spring, TX
08.2021 - 11.2021
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic and health history to keep information current.
Maintained current and accurate medical records for patients.
Organized paperwork such as charts and reports for office and patient needs.
Enhanced office productivity by handling high volume of callers per day.
Used computer programs and registration systems to schedule patients for routine procedures
Used COVERMYMEDS to help patients get the medications they need
General Office Intern
La Nueva Casa De Amigos Health Center -COH
Houston, TX
06.2021 - 08.2021
Participated in the Health Department's Summer Youth Program as a general office intern with the City of Houston.
Organized files, retrieve, and filed documents in storage areas.
Answered phone calls and emails from both customers and staff members.
Assisted in labeling and survey areas.
Entered information into their system under well- defined and established procedures.
Answered questions regarding services in-office procedures and patients care.
Used software MyChart to help patients see medical records, medications and future appointments
Education
Bachelor of Science - Health Administration
Texas Southern University
Houston, TX
05.2022
Skills
Fluent in Spanish & English
Interpersonal Skills
Critical Thinking
Strong Work Ethic
Time Management
Organization
Dependable
Active Listening
Leadership
Project Management
Conflict Resolution
Team management/ Culture
Microsoft Office Application
REFERENCES
LUCY BORJA
AdministrativeSupervisor
Houston Health Department
Center for Community Health Services La Nueva Casa de Amigos Health Center 1809 N. Main | Houston, TX 77009
(832)-395-0628 (office) | (713)-504-2198 (cell)
David A Flores MBA, HCM Division Manager- Area C Houston Health Department
La Nueva Casa de Amigos Health Center 1809 N. Main St. Houston TX 77009
Clinical Rotation - Student Psychiatric Nurse Practitioner at My PsychiatristClinical Rotation - Student Psychiatric Nurse Practitioner at My Psychiatrist