Alondra Romero-Villa
San Diego,CA
Summary
A dedicated job seeker with a proven track record of fulfilling company requirements through consistent and well-structured approaches. Proficient in handling high-pressure situations and quickly adapting to new environments and obstacles to effectively elevate the organization's reputation. Committed to providing each customer with a positive and unforgettable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
ABS Kids
San Diego, CA
01.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Amazon
Abi Logistics
Poway, CA
10.2022 - 02.2023
- Delivered products to customer locations on time.
- Recognized by management for providing exceptional customer service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Teller Associate
Payday Money Centers
San Diego, CA
03.2021 - 07.2021
- Ensured accuracy of documentation associated with each transaction before submitting it for approval.
- Adhered to financial services security and audit procedures.
- Processed sales transactions to prevent long customer wait times.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Received and counted daily inventories of cash, drafts and checks.
Retail Sales Associate
Banana Republic
La Jolla, CA
03.2019 - 12.2019
- Demonstrated knowledge of store products and services.
- Described merchandise and explained use, operation and care.
- Completed transactions in an efficient manner while providing excellent customer service.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Cashier
G&M Oil
San Diego, CA
08.2017 - 03.2018
- Discounted purchases by scanning and redeeming coupons.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed customer payments quickly and returned exact change and receipts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
High School Diploma -
San Diego College of Continuing Education
Skills
- Leadership
- Troubleshooting
- Time Management
- Relationship Building
- Fluent in English and Spanish
- Critical Thinking
- Organization
- Active Listening
- Recordkeeping
- Conflict Resolution
Certification
Southwestern College | Coronado, CA
• Heartsaver Pediatric Total Pediatric
• First Aid
•Child/Infant CPR AED
•Adult CPR AED Asthma Care
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
ABS Kids
01.2024 - Current
Amazon
Abi Logistics
10.2022 - 02.2023
Teller Associate
Payday Money Centers
03.2021 - 07.2021
Retail Sales Associate
Banana Republic
03.2019 - 12.2019
Cashier
G&M Oil
08.2017 - 03.2018
High School Diploma -
San Diego College of Continuing Education