Alondra Sanchez
Dallas,Tx
Summary
Front Desk Receptionist with 5+ years of experience in multi-physician practices assisting with and fulfilling organization staffing needs and requirements. I have successfully implemented digital systems that enhanced appointment scheduling and document retrieval, while also reducing client wait times and miscommunication incidents. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently.
Overview
6
6
years of professional experience
Work History
Pharmacy Receptionist
Walmart Pharmacy
11.2023 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Worked with Excel and Microsoft
Front Desk Medical Receptionist
Village Medical
01.2019 - 11.2021
- Provided bi-lingual assistance between patients and doctor/employees as needed
- Update patient records with high accuracy, helping maintain seamless office functions
- Verify and process all insurance claims
- Greeted all patients and provided them with information and assistance
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
Education
High School Diploma -
West Mesquite High School
05.2015
Skills
- Type 46 words per minute
- Customer service
- Team player
- Excellent time management skills
- Conflict management
- Data entry
- Scheduling
- Communication skills
- Interpersonal skills
Languages
Spanish, English
Native or Bilingual
Timeline
Pharmacy Receptionist
Walmart Pharmacy
11.2023 - 04.2025
Front Desk Medical Receptionist
Village Medical
01.2019 - 11.2021
High School Diploma -
West Mesquite High School
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