Summary
Overview
Work History
Education
Skills
Professional
Software
Interests
Additional Information
Timeline
Generic

Alondra Sicard

Senior Graduate Student
Parkton,NC

Summary

Innovative and adaptable professional with extensive experience in managing day-to-day operations, enhancing productivity, and ensuring compliance in dynamic environments. Proven track record in administrative support, risk assessment, and quality assurance, with a strong focus on maintaining high standards of efficiency and client satisfaction. Bilingual in English and Spanish.

Overview

1
1
year of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Adult Probation Officer

The Department of Corrections
Fairbanks, AK
6 2022 - 03.2024

Key Achievements: Improved compliance with monitoring protocols, contributing to enhanced public safety

  • Collaborated effectively with law enforcement agencies on investigations related to violations of probation terms or other criminal activities
  • Participated in multidisciplinary team meetings to discuss complex cases and coordinate support services for probationers facing multiple challenges
  • Served as court liaison by attending court hearings and presenting reports and recommendations
  • Increased efficiency in case management through use of digital tools, streamlining documentation and communication processes
  • Facilitate treatment referrals for substance abuse, mental health, and other rehabilitative services.
  • Handled over 75 full-cycle caseloads per month
  • Conducted home visits, workplace checks, and drug tests as required by court orders, ensuring compliance with all conditions of release

Healthcare Management Assistant

U.S Army - Basset Army Community Hospital
Fairbanks, AK
01.2021 - 06.2022

Key Achievements: Streamlined credentialing processes, ensuring timely verification and compliance with military healthcare standards.

  • Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively
  • Maximized staff performance by assisting with training, onboarding, and performance evaluations
  • Monitored and assessed compliance with The Joint Commission (TJC) standards, identifying and evaluating potential risks.
  • Ensured compliance with regulatory requirements by maintaining up-to-date knowledge of industry standards and legislation
  • Led incident response teams during emergencies such as chemical spills or fires by establishing clear lines of communication between first responders and affected personnel

Dental Financial Coordinator

Journal Square Dental
Jersey City , NJ
4 2015 - 12.2020

Key Achievements: Successfully increased insurance reimbursement rates and improved financial management efficiency.

  • Managed payroll data entry and processing for 8 employees to comply with predetermined company guidelines.
  • Maintained a high level of confidentiality when handling sensitive financial information and employee records
  • Facilitated patient referrals to other healthcare providers when necessary, fostering strong professional relationships within the dental community
  • Ensured regulatory compliance by keeping up-to-date with industry standards, policies, and procedures related to dental treatments and operations
  • Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs
  • Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement

Education

Master of Science - Healthcare Administratrion

Southern New Hampshire University
Manchester
01.2023 - 03.2025

Skills

  • Attention to Detail

  • Assisting Patients with Insurance Forms and Verifying Charges

  • Communication Tools

  • Criminal Procedures

  • Database Management

  • Leadership

  • Managing Patient Accounts Receivables and Collections

  • Receiving and Responding to Correspondences from

  • Report Writing

  • Third-Party Insurance Carriers

  • Security and Confidentiality Awareness

  • Time Management

Professional

Passionate professional with innovative leadership and record of skills that are necessary to promote the leadership support in productivity and efficiency in a busy environment. Adaptable and professional managing day-to-day operations for positive staff morale and client satisfaction by following proper order and compliance. Disciplined, detailed oriented and analytical thinker.

Software

Assisting in Administration/Account Management

Managing Patient Accounts Receivables and Collections

Assisting Patients with Insurance Forms and Verifying Charges

Receiving and Responding to Correspondences from Third-Party Insurance Carriers

Case Management Software

Security and Confidentiality Awareness

Urine, Saliva, Breath Collection and Data Entry

Interests

Physical Fitness and Wellness

Cultural Awareness and Diversity

Continuing Education

Community Engagement

Additional Information

Internships

  • Bassett Army Community Hospital, Fort Wainwright, AK

Patient Administration Intern
Description: Contributed to patient administration activities within the hospital, gaining practical experience in healthcare administration and patient support services.
Duration: [May/2022 - August/2022]

  • Fort Wainwright, AK

Quality and Assurance Hospital Intern for Army Medical Commander
Description: Supported quality assurance initiatives under the supervision of the Army Medical Commander, gaining exposure to healthcare quality management practices and regulatory compliance standards.
Duration: [August/2022 - December/2022]

  • Jersey City, NJ City Hall

Youth Intern for the Mayor Administrative Aid
Description: Assisted in various administrative tasks to support the Mayor's office, gaining insight into local government operations and community outreach initiatives.
Duration: [June/2018 - August/2018]

Timeline

Master of Science - Healthcare Administratrion

Southern New Hampshire University
01.2023 - 03.2025

Healthcare Management Assistant

U.S Army - Basset Army Community Hospital
01.2021 - 06.2022

Adult Probation Officer

The Department of Corrections
6 2022 - 03.2024

Dental Financial Coordinator

Journal Square Dental
4 2015 - 12.2020
Alondra SicardSenior Graduate Student