Alondra Terrones
Aurora,CO
Summary
Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Whom is also very open in learning new things.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assisstant
UCHealth University Of Colorado Hospital
10.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Actively listened to patients, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Medical Assistant
MCPN
11.2016 - Current
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Collected and documented patient medical information such as blood pressure and weight
- Prepared patients for electrocardiograms, suture removal and dressing changes
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Obtained client medical history, including medication information, symptoms and allergies
- Submitted prescriptions to pharmacy via phone, fax or web
- Completed and filed financial documentation for accounting purposes
- Organized paperwork such as charts and reports for office and patient needs.
Medical Assistant
Rocky Mountain Urgent Care
06.2017 - 12.2017
- Collected and documented patient medical information such as blood pressure and weight
- Collected all pertinent data and calculations to aid physician in interpreting results
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Ordered and prepared reagents and supplies
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Sanitized, restocked and organized exam rooms and medical equipment
- Prepared initial patient charts for admission.
Patient Care Technician
Davita Inc.
12.2013 - 05.2016
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Organized and maintained general supply storage areas
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Maintained, sanitized and cleaned equipment and instruments to meet patient needs
- Answered patient assistance calls, assessed needs and offered qualified support.
Education
Medical Assisting -
Concorde Career College - Aurora
Aurora, CO01.2013
Skills
- EMR / EHR
- Payment collection
- CPR/First Aid certified
- Specimen collection and analysis
- Simple dressings
- Medical office administration
- Phlebotomy
- Patient privacy
- Medical records management
- Emergency procedures understanding
- Point of care testing
- Patient assessments
- Electronic medical records
- Insurance verification
- Typing 35 WPM
- Patient scheduling
- Reminder calls
- Appointment scheduling
HIPAA Compliance
Patient Scheduling
Customer Service
Direct Patient Care
Medical Records Management
Fluent in Spanish
Adaptable
Certification
- Certified Clinical Medical Assistant
- BLS
Timeline
Medical Assisstant
UCHealth University Of Colorado Hospital
10.2020 - Current
Medical Assistant
Rocky Mountain Urgent Care
06.2017 - 12.2017
Medical Assistant
MCPN
11.2016 - Current
Patient Care Technician
Davita Inc.
12.2013 - 05.2016
Medical Assisting -
Concorde Career College - Aurora