Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate daily basic care needs for patient. Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts.
Work History
Certified Medical Assistant
5 Years 1 Month
Ochsner Health | 08.2021 - Current
Administrative and clinical duties as a medical assistant, including computer applications, answering telephones, welcoming patients, updating and filing patient medical records, scheduling appointments, taking medical histories, assisting physicians during examinations, collecting and preparing laboratory specimens, administering medications, and performing basic laboratory tests.
PCT (Patient Care Technician)
1 Year 3 Months
Ormond Nursing and Care Center | 12.2019 - 03.2021
Provided ongoing medical support to nursing staff and patients, observed and monitored vital signs, performed diagnostic tests, and assisted with personal hygiene tasks.
Driver
3 Years 3 Months
Uber | 08.2017 - 11.2020
Provided transportation services as an Uber driver, ensuring prompt response to requests, maintaining cleanliness and running condition of the car, and managing routes with the use of iPhone technology.
Housekeeping
10 Months
Ochsner Health System | 10.2019 - 08.2020
Performed various housekeeping tasks, including cleaning and sanitizing, making beds, washing windows, vacuuming, sorting and washing laundry, and maintaining cleanliness of bathrooms and other areas.
Home Health Aide/CNA
3 Years 5 Months
Unlimited Family Resources | 03.2016 - 08.2019
Provided personal care and assistance to clients, including medication reminders, meal preparation, therapy exercises, personal hygiene, ambulation support, and light housekeeping.
Cashier
3 Months
Dollar Gen | 11.2014 - 02.2015
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Answered questions about store policies and addressed customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Streamlined checkout process for increased efficiency and reduced waiting times.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Cashier/Customer Service
5 Years 3 Months
Winn Dixie | 07.2009 - 10.2014
Handled cashier and customer service duties, including answering phones, greeting customers, handling cash, and scanning groceries.