Alondra Torres
West Springfield,MA
Summary
Recent graduate in Medical Billing and Coding, certified and trained in ICD-10-CM, CPT, and HCPCS Level II coding systems. Seeking an entry-level position to apply knowledge of insurance claims, EHR systems, and medical terminology while continuing to grow professionally.
Overview
7
7
years of professional experience
Work History
Department Manager
McDonald's
03.2018 - Current
• Supervises daily restaurant operations to ensure quality, service, and cleanliness standards are met.
• Trains, coaches, and motivates team members to achieve performance goals and deliver exceptional customer service.
• Monitors inventory levels and places supply orders to maintain optimal stock.
• Ensures compliance with food safety and sanitation regulations.
• Resolves customer complaints professionally to ensure satisfaction and repeat business.
• Analyzes sales reports and labor costs to maximize profitability.
• Implements marketing promotions to increase store traffic and sales.
• Assists
Education
Certificate - Medical Billing Coding
Training Direct Bridgeport
Bridgeport, CTHigh School Diploma -
Alberto Meléndez Torres
Oricovis, PRSkills
ICD-10-CM, CPT, HCPCS coding
Electronic Health Records (EHR) systems
Insurance claim processing
Knowledge of HIPAA regulations
Attention to detail and accuracy
Strong communication and organizational skill
Microsoft Office (Word, Excel)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Department Manager
McDonald's
03.2018 - Current
Certificate - Medical Billing Coding
Training Direct Bridgeport
High School Diploma -
Alberto Meléndez Torres