Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alondra Torres Colon

Dayton

Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Overview

5
5
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification

Work History

OGP associate

Waltmart
Middletown
06.2025 - Current

Responsible for the end-to-end process of fulfilling customers' online orders by picking items from the store, staging them in designated areas, and dispensing the orders by delivering them to the customer's vehicle.

Fashion team lead

Waltmart
Mason
10.2022 - 09.2025

Supervises the apparel sales floor and staff, ensuring merchandise is displayed attractively and according to store plans (MODs). Key duties include managing staff, maintaining sales floor appearance, ensuring product availability, overseeing mod resets and price changes, and providing leadership and training to their team.

Sales Floor Lead

Náutica
Monroe
10.2021 - 04.2022

At Nautica, the team lead role involves supporting store management, guiding and motivating sales associates, and ensuring daily store operations run smoothly.Focusing heavily on floor leadership, customer experience, and meeting sales goals.

Crew Member

Wendy's
Middletown
10.2020 - 10.2021

Ensuring customers receive quality food and excellent service by performing tasks such as taking orders, preparing and serving menu items, operating the cash register, maintaining a clean restaurant, and working as a team to meet customer needs in a fast-paced environment.

Education

Middletown High School
Middletown, OH

Skills

  • Order fulfillment
  • Inventory management
  • Sales reporting
  • Visual merchandising
  • Team leadership
  • Customer service
  • Staff training
  • Conflict resolution
  • Time management
  • Problem solving
  • Effective communication
  • Courteous and professional

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

Life insurance certification

Timeline

OGP associate

Waltmart
06.2025 - Current

Fashion team lead

Waltmart
10.2022 - 09.2025

Sales Floor Lead

Náutica
10.2021 - 04.2022

Crew Member

Wendy's
10.2020 - 10.2021

Middletown High School
Alondra Torres Colon