Alondra V Caballero
San Antonio,TX
Summary
Dynamic and bilingual professional with a proven track record at Accedo Technologies, excelling in customer service and care. Leveraged problem-solving and organizational skills to expand client base and enhance customer satisfaction. Demonstrates a positive attitude and critical thinking, adept at multitasking in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Registration Agent
Accedo Technologies
12.2022 - 07.2023
- Making sure we have the required information.
- Schedule appointments.
- Collect and maintain sensitive health information.
- Help patients with billing or insurance questions.
Soft Sales Agent
Accedo Technologies
09.2022 - 12.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Education
Computer Certificate -
Millenium San Pablo Apostol
Managua, NicaraguaAssociate Degree - Medical College
Teniente Coronel Dr. Juan Ignacio Gutierrez Sacasa
Managua, NicaraguaEnglish As A Second Language -
E4CC
Managua, Nicaragua08-2022
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Organizational skills
- Critical thinking
- Bilingual: English and spanish
- Multitask
Languages
spanish
Native or Bilingual
English
Professional Working
Timeline
Registration Agent
Accedo Technologies
12.2022 - 07.2023
Soft Sales Agent
Accedo Technologies
09.2022 - 12.2022
Computer Certificate -
Millenium San Pablo Apostol
Associate Degree - Medical College
Teniente Coronel Dr. Juan Ignacio Gutierrez Sacasa
English As A Second Language -
E4CC
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