Alondra Villasenor
Sedro-Woolley,WA
Summary
To obtain a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with people.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver/ Medtech
Light House Memory Care
08.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Supervisor
Melting Pot
04.2019 - 03.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Student Esthetician
Evergreen Beauty College
03.2018 - 03.2019
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
Manager
Monte Carlos
09.2017 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Representative / Customer Service
LA Fitness
08.2016 - 09.2018
- Calling potential health club members.
- Helping existing members with any account adjustments or inquires they may have.
- Greeting members as they enter health club to assure a pleasing atmosphere.
Cashier
Dick’s Drive In
08.2015 - 05.2018
- Receive customer orders.
- Assemble orders in a presentable and timely manner.
- Handle cash transactions.
Telemarketer
Pacific Market Research
08.2012 - 01.2013
- Calling people to receive feedback on services and merchandise they obtained.
- Completing surveys by recording names, addresses, services received. Insuring Accuracy.
- Insuring all complaints are recorded and acknowledged.
Education
High School Diploma -
Opportunity Skyway
Seattle, WA06.2015
Skills
- Detail Oriented
- Ability to accomplish tasks in a timely manner
- Work well with others as well as individually
- Proficient in Microsoft Tools (Outlook, Excel, etc)
- Bilingual (Spanish)
- Above all honest and dependable
Certification
- Certified HCA
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver/ Medtech
Light House Memory Care
08.2023 - Current
Supervisor
Melting Pot
04.2019 - 03.2020
Student Esthetician
Evergreen Beauty College
03.2018 - 03.2019
Manager
Monte Carlos
09.2017 - 01.2019
Sales Representative / Customer Service
LA Fitness
08.2016 - 09.2018
Cashier
Dick’s Drive In
08.2015 - 05.2018
Telemarketer
Pacific Market Research
08.2012 - 01.2013
High School Diploma -
Opportunity Skyway
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