Alondra G Munoz
Pacific Grove,CA
Summary
Detail- oriented with 13 years of costumer service experience. Excellent Communication and Organizational skill, Able to work in a team environment Bilingual Bi-literate. Skilled in Attention to detail Computer literate Strong Time Management, Ability to Multi-Task.
Overview
9
9
years of professional experience
Work History
Recreation Program Supervisor
Carmel Valley Ranch Resort
04.2022 - Current
- Developed positive and productive relationships with kids, parents and staff.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Trained and supervised part-time and seasonal personnel to perform job functions of recreation center.
- Managed timesheets for Fitness instructors and coaches to provide prompt payment.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Maintained payroll information by calculating, collecting and entering data.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Dispatcher
Dandy Cooling
01.2020 - 01.2021
- Scheduled and dispatched drivers or crews to appropriate locations
- Updated work crew, field inspectors and supervisors on orders and messages
- Used multi line telephones, two-way radios and computer system
- Prepared work orders and distributed accordingly
- Organized work requests, expenses of services performed, updated inventory records.
Merchandiser
The Home Depot
01.2014 - 01.2021
- Greeted customers and ascertained customer’s needs
- Described merchandise and care of merchandise to customers
- Recommended and helped locate or obtain merchandise
- Updated inventory to identify items to be reordered or replenished
- Computed sales prices, total purchases and received payment
- Stocked shelves, and marked prices on shelves and items
- Maintained clean check out area.
Behavior Specialist
Esperanza Therapy Services
01.2017 - 01.2020
- Completed and maintained accurate records or reports regarding the patients' histories and progress, services provided, or other required information
- Counseled clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life
- Interviewed clients, reviewed records, and conferred with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program
- Developed client treatment plans based on research, clinical experience, and histories
- Reviewed and evaluated clients' progress in relation to measurable goals described in treatment and care plans.
Education
Diploma -
North Salinas High School
Monterey Peninsula College
Monterey, CASkills
- Communication Skills
- Skilled in Microsoft Office
- Payroll Management
- Time management
- Management Skills
- Persistence
- Empathy & Compassion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Recreation Program Supervisor
Carmel Valley Ranch Resort
04.2022 - Current
Dispatcher
Dandy Cooling
01.2020 - 01.2021
Behavior Specialist
Esperanza Therapy Services
01.2017 - 01.2020
Merchandiser
The Home Depot
01.2014 - 01.2021
Diploma -
North Salinas High School
Monterey Peninsula College
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