Alondra Gonzalez
Canutillo,TX
Summary
Documentation Specialist experience ensuring organization's documents are stored efficiently and are easily accessible to staff. Develop and implement management and control strategies. High level of organizational skills, attention to detail and communicate. Motivated professional offering proficiency in data entry combined with analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
SAWTST
El Paso, TX
07.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Organized, sorted and checked input data against original documents.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Document Control Specialist
SAWTST
El Paso, TX
08.2021 - Current
- Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Radio Operator
SAWTST
El Paso, TX
09.2021 - 03.2022
- Maintained accurate documentation of messages transmitted and received.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Operated sound recording equipment to capture and document broadcasts for analysis.
Cashier
Tru Value Hardware
Canutillo, TX
04.2019 - 11.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Catering Server
The Untamed Chef
El Paso, TX
08.2021 - 08.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Cleared dishes and glassware quickly following each course.
- Maintained flexible work schedule to meet event needs.
- Arranged linens and table settings according to seating plan and event theme.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Fostered enjoyable event atmosphere through friendly guest interactions
Customer Service Representative
Rockin' Jump West
El Paso, TX
05.2021 - 07.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Provided information regarding charge accounts and loyalty programs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
Quality Inn & Suites
El Paso, TX
03.2021 - 05.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Houseman
Holiday Inn Express & Suites
El Paso, TX
02.2019 - 10.2019
- Set up, arranged and removed tables and chairs to prepare facilities for events
- Used commercial cleaning equipment on areas damaged by smoke, fire or water
- Addressed carpet stains and spills with steam-cleaning.
- Sanitized and cleaned equipment and surfaces with solvents
- Used proper equipment and chemicals to safely treat diverse flooring
- Mixed cleaners and solvents to prepare cleaning solutions according to specifications
- Made adjustments and minor repairs to environmental, plumbing and electrical systems.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Education
High School Diploma -
El Paso Academy West
El Paso, TX06.2021
Skills
- Verifying Data Accuracy
- Compiling Statistics
- Project Tracking
- Data Review
- Efficient Data Entry
- Error Identification
Certification
- Certified in Word
- Possess Secret Clearance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Data Entry Clerk
SAWTST
07.2022 - Current
Radio Operator
SAWTST
09.2021 - 03.2022
Document Control Specialist
SAWTST
08.2021 - Current
Catering Server
The Untamed Chef
08.2021 - 08.2021
Customer Service Representative
Rockin' Jump West
05.2021 - 07.2021
Customer Service Representative
Quality Inn & Suites
03.2021 - 05.2021
Cashier
Tru Value Hardware
04.2019 - 11.2021
Houseman
Holiday Inn Express & Suites
02.2019 - 10.2019
High School Diploma -
El Paso Academy West
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