Summary
Overview
Work History
Education
Skills
Timeline
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Alondra Maricela Padilla Dela Cerda

El Paso,TX

Summary

Organized server/bartender with experience in Mexican restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

4
4
years of professional experience

Work History

Server/Bartender

1810 Taqueria & Borracheria
10.2020 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

Bartender Shift Manager

Mariscos Culiacan
04.2020 - 08.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Receptionist

Over Train Gym
10.2019 - 04.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Organized, maintained and updated information in computer databases.

Education

High School Diploma -

Preparatoria Bachilleres 9
Ciudad Juarez

Skills

  • Natural Leadership
  • Warm and Friendly
  • Guest Satisfaction
  • Suggestive Selling
  • Dining Area Maintenance
  • Menu Item Recommendation
  • White Glove Service

Timeline

Server/Bartender

1810 Taqueria & Borracheria
10.2020 - Current

Bartender Shift Manager

Mariscos Culiacan
04.2020 - 08.2020

Receptionist

Over Train Gym
10.2019 - 04.2020

High School Diploma -

Preparatoria Bachilleres 9

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Alondra Maricela Padilla Dela Cerda