Dedicated employee. For the past 3 1/2 years i've been a hardworking cashier in two different establishments. I also have 3 years of experience working with children at summer youth camps. I've also had experience in customer service.
Hi, I’m
alonjah humphrey
New Haven,CT
Summary
Overview
4
years of professional experience
1
Certification
Work History
Hamilton Connections
Call Center Representative
05.2024 - 09.2024
Job overview
- Provided excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Demonstrated strong product knowledge to effectively answer questions and provide accurate information to customers.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
ShopRite Supermarkets
Cashier
09.2022 - 05.2024
Job overview
- My job at ShopRite consists of me being a cashier and giving customer service
- I also work in the scanning department and help when I can.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Goodwill Industries
Cashier
09.2020 - 08.2022
Job overview
- While I worked at Goodwill, I first became a cashier, then I was in charge of pricing items and putting the items on the floor for purchase.
Education
Eli Whitney Technical High SchoolNew Haven, CT
High school or equivalent from nursing
06.2022
University Overview
Skills
- Nursing
- Medication Administration
- Critical Care Experience
- Experience with children
- Early childhood education
- Toddler care
- Phone etiquette
- Organizational skills
- Medical terminology
- English
- Caregiving
- Front desk
- Time management
- Office experience
- Microsoft Office
- Data entry
- Microsoft Excel
- Analysis skills
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
Certification
CPR Certification, 06/01/22, Present
Personal Information
Personal Information
Relocation: AnywhereTimeline
Call Center Representative
Hamilton Connections
05.2024 - 09.2024
Cashier
ShopRite Supermarkets
09.2022 - 05.2024
Cashier
Goodwill Industries
09.2020 - 08.2022
Eli Whitney Technical High School
High school or equivalent from nursing
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