Alonna Chauvin
Phoenix,AZ
Summary
Adept at crisis intervention and de-escalation, my proactive approach and ability to build strong relationships has fostered positive therapeutic environments, showcasing my commitment to excellence and patient advocacy.
Overview
34
34
years of professional experience
Work History
Production Associate
Printed Mint
11.2024 - Current
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality standards.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Checked and wrapped items, placed in boxes and labeled for shipping.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Trained new production associates on efficient production procedures and operations.
Animal Rescue Owner
Top Tail Rescue
09.2021 - 02.2024
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Enhanced socialization of animals, preparing them for successful adoption through interaction and training.
- Monitored animals for behavioral problems and signs of health issues.
- Educated adopters on proper animal care.
Respite Counselor/Life Skills Teacher
Gulf Coast Teaching Family Services
02.2018 - 03.2020
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Guided clients in development of personal goals and strategies for achieving them.
- Enhanced therapeutic alliance through empathetic listening and validation of client experiences.
Special Education Paraprofessional/Substitute Teacher
Terrebonne Parish School District
10.2002 - 11.2014
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Mental Health Worker
Bayou Oaks Hospital
01.1997 - 04.1999
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Documented client progress in confidential files.
- Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
- Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Monitored client progress and provided feedback to families and treatment team members.
24 Hour Crisis Line Advocate
The Haven
03.1995 - 11.1996
- Worked effectively to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire crisis situation.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
Recreational Therapy Assistant
Bayou Oaks Hospital
04.1991 - 11.1992
- Helped maintain a positive atmosphere within the facility by actively engaging with staff members in creating enjoyable events.
- Managed inventory of therapeutic materials, maintaining organized spaces for smooth daily operations within the facility.
- Enhanced patient recovery process through facilitating group activities that promoted social interaction and emotional wellbeing.
- Promoted a safe and supportive environment for patients to explore new interests, fostering personal growth during their recovery journey.
- Navigated challenging behaviors from patients effectively using de-escalation techniques while maintaining a calm demeanor under pressure.
- Utilized various forms of therapeutic interventions including art, music, games, sports, and nature-based activities to address diverse patient needs.
- Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities.
- Recorded and monitored patient progress to document responses to therapy.
Education
Bachelor of Arts - General Studies, Psychology
Nicholls State University
Thibodaux, LA08-2010
Associate of Science - Criminal Justice
Nicholls State University
Thibodaux, LA12-1998
Skills
- Client advocacy
- Nonviolent communication
- Multicultural sensitivity
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Crisis intervention
- Relationship building
- Empathy
- Compassion
Timeline
Production Associate
Printed Mint
11.2024 - Current
Animal Rescue Owner
Top Tail Rescue
09.2021 - 02.2024
Respite Counselor/Life Skills Teacher
Gulf Coast Teaching Family Services
02.2018 - 03.2020
Special Education Paraprofessional/Substitute Teacher
Terrebonne Parish School District
10.2002 - 11.2014
Mental Health Worker
Bayou Oaks Hospital
01.1997 - 04.1999
24 Hour Crisis Line Advocate
The Haven
03.1995 - 11.1996
Recreational Therapy Assistant
Bayou Oaks Hospital
04.1991 - 11.1992
Bachelor of Arts - General Studies, Psychology
Nicholls State University
Associate of Science - Criminal Justice
Nicholls State University
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