Alonna Hanneman
North Berwick,ME
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA, Float Pool
MaineHealth
11.2023 - Current
- Improved patient care by providing consistent and compassionate assistance in daily living activities.
- Enhanced the overall well-being of patients through assisting with personal hygiene tasks and grooming.
- Supported patients'' mobility by safely transferring them to and from beds, wheelchairs, or other equipment.
- Reduced fall incidents by regularly monitoring patients'' movements and implementing appropriate interventions.
- Promoted a positive environment for patients, family members, and staff through effective communication and active listening skills.
- Assisted nurses with wound care procedures to ensure proper healing and infection control measures were followed.
- Provided emotional support to patients during difficult medical procedures or treatments, easing their anxiety and stress levels.
- Supported continuity of care by effectively communicating patient updates during shift handoffs with fellow CNAs and nursing staff members.
- Assisted nurses during medical emergencies by providing prompt response time and following established guidelines for patient care procedures.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
MaineHealth - Maine Medical Center
03.2023 - 07.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
ED Registrar
MaineHealth
06.2022 - 03.2023
- Enhanced team collaboration through effective communication and coordination with nurses, physicians, and other medical staff.
- Reduced patient wait times by streamlining the admission process in the Emergency Department.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Received and routed laboratory results to correct clinical staff members.
- Conducted patient intake interviews, recording and documenting relevant information.
- Managed office bookkeeping with insurance billing and patient payments.
Assistant Manager
Shaws Star Market
06.2020 - 02.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Grocery Clerk
Shaws Star Market
09.2016 - 06.2020
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
Education
No Degree - Pre-Nursing
Arizona State University
Tempe, AZNo Degree - Pre-Nursing
York County Community College
Wells, MENo Degree - Pre-Nursing
Southern Maine Community College
South Portland, MESkills
Basic Life Support
Emergency Response
Compassionate Care
Vital signs monitoring
Patient transportation
Electronic Charting
Direct Patient Care
Medical terminology knowledge
Mobility Assistance
Adaptable
Time Management
Problem-solving aptitude
Multitasking Abilities
Customer Service
Loss Prevention
Customer Support
Problem Resolution
Merchandising Strategies
Stock replenishment
Employee Management
Task Prioritization
Certification
- CNA - Certified Nurse Assistant
- CPT - Certified Phlebotomy Technician
- BLS - Basic Life Support
Timeline
CNA, Float Pool
MaineHealth
11.2023 - Current
CNA
MaineHealth - Maine Medical Center
03.2023 - 07.2023
ED Registrar
MaineHealth
06.2022 - 03.2023
Assistant Manager
Shaws Star Market
06.2020 - 02.2021
Grocery Clerk
Shaws Star Market
09.2016 - 06.2020
No Degree - Pre-Nursing
Arizona State University
No Degree - Pre-Nursing
York County Community College
No Degree - Pre-Nursing
Southern Maine Community College