Alonna London
Pensacola,FL
Summary
Dedicated Certified Nursing Assistant with proven expertise in patient care and HIPAA compliance, honed at Bayside Health and Rehabilitation Center. Excelled in delivering compassionate support and achieving significant improvements in patient wellbeing. A reliable team player, adept at vital signs collection and Alzheimer's care, consistently enhancing patient satisfaction and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Bayside Health and Rehabilitation Center
Pensacola, FL
11.2023 - 12.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cashier
Dunkin' Donuts
Pensacola, FL
04.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housekeeper
The Waterford at Carpenter Creek
Pensacola Fl
10.2022 - 06.2023
Key Holder
Dollar General Market
Pensacola, FL
02.2021 - 10.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Crew Trainer
Mcdonalds
Pensacola, FL
02.2020 - 01.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Pineforest High School
05.2021
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Dressing assistance
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Critical thinking
- Computer skills
- Active listening
- Verbal communication
Certification
Certified nursing assistant
Timeline
Certified Nursing Assistant
Bayside Health and Rehabilitation Center
11.2023 - 12.2024
Cashier
Dunkin' Donuts
04.2023 - 10.2023
Housekeeper
The Waterford at Carpenter Creek
10.2022 - 06.2023
Key Holder
Dollar General Market
02.2021 - 10.2022
Crew Trainer
Mcdonalds
02.2020 - 01.2021
Pineforest High School