Alonna Pennock
Sullivan,MO
Overview
23
23
years of professional experience
1
1
Certification
Work History
Prior Authorization Specialist
Gateway medical solutions
01.2024 - Current
Spark Delivery Driver
Walmart
01.2022 - Current
Instacart Shopper/Driver
Instacart
01.2020 - 02.2023
- Grocery shop for clients, hand pick items, bag, and deliver items to clients homes in the area
- I travel all over doing it.
Teaching Aide
MOCA Head Start
08.2017 - 06.2018
- Aiding teacher in classroom duties and monitoring of children
- Signing children in and out, responsible for paperwork and oversight of lesson planning.
Sales Associate
St Clair package Liquor
01.2015 - 10.2016
- Customer service and sales
- Managing money, filing orders.
Waitress/Server
China Buffet
04.2002 - 09.2005
- Waitress and buss tables handle cash register clean.
Education
Associate's degree in Healthcare Administration -
University of Phoenix-Online Campus
Remote01.2012
High school diploma in General Studies -
Bourbon High School
Bourbon, MO05.2006
Skills
- Childcare
- Early Childhood Education
- Customer Service (3 years)
- Sales Experience (2 years)
- Infant Care
- Organizational Skills
- Classroom Management
- Caregiving
- Customer service
- Cash handling
- Driving
- Cash register
- Sales
- Clerical experience
- Early childhood education
- Hotel experience
- Front desk
- Merchandising (1 year)
- Delivery Driver Experience
- Management
- Basic math
- Windows
- Microsoft Office
- Organizational skills
- Data entry
- Computer skills
- Leadership
- Retail math
- Business consulting
- Computer operation
- Retail sales
- Microsoft Excel
- E-commerce
- Typing
- Product management
- Social media management
- Social media marketing
- Communication skills
- Microsoft Word
- Administrative experience
- Video editing
- Marketing
- Digital marketing
- B2B
- Time management
- Microsoft Outlook
- Load balancing
- Guest services
- Phone etiquette
- POS
- Website management
- Web analytics
- Adobe Creative Suite
- Google Ads
- SEO
- Medical office experience
- Medical terminology
- Anatomy knowledge
- Physiology knowledge
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- First Aid and CPR, 09/01/17, 09/01/19
- Driver's License, 02/01/04, 02/01/28
Assessments
- Work style: Reliability, Proficient, 05/01/23
- Food service: Customer situations, Proficient, 10/01/22
- Work motivation, Proficient, 08/01/23
- Customer focus & orientation, Proficient, 03/01/23
- Administrative assistant/receptionist, Completed, 02/01/23
- Work style: Conscientiousness, Proficient, 08/01/23
- Sales skills, Proficient, 01/01/24
- Data entry: Attention to detail, Completed, 04/01/23
- Attention to detail, Proficient, 06/01/23
- Management & leadership skills: Impact & influence, Completed, 01/01/24
- Medical receptionist skills, Proficient, 10/01/23
- Basic computer skills, Proficient, 05/01/23
- Verbal communication, Proficient, 11/01/23
- Spreadsheets with Microsoft Excel, Proficient, 07/01/23
- Cleaner fit, Proficient, 05/01/23
- Early childhood development, Proficient, 08/01/23
- Food service: Customer situations, Proficient, 08/01/23
- Recruiting, Completed, 02/01/23
- Inside sales, Proficient, 01/01/24
- Customer service, Proficient, 01/01/23
- Call center customer service, Completed, 05/01/23
- Retail customer service, Proficient, 12/01/22
Timeline
Prior Authorization Specialist
Gateway medical solutions
01.2024 - Current
Spark Delivery Driver
Walmart
01.2022 - Current
Instacart Shopper/Driver
Instacart
01.2020 - 02.2023
Teaching Aide
MOCA Head Start
08.2017 - 06.2018
Sales Associate
St Clair package Liquor
01.2015 - 10.2016
Waitress/Server
China Buffet
04.2002 - 09.2005
Associate's degree in Healthcare Administration -
University of Phoenix-Online Campus
High school diploma in General Studies -
Bourbon High School