Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alonna Sanchez

Sweet Home

Summary

Over 10+ years as an Office Manager with proven expertise at Little Promises Children's Program, excelling in financial accounting and customer relations. Enhanced operational efficiency through strategic scheduling and effective vendor engagement. Recognized for resolving complex issues and fostering team development, ensuring a loyal client base and accurate financial reporting.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

9
9
years of professional experience

Work History

Office Manager

Little Promises Childrens Program
08.2016 - Current


  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Coached employees through day-to-day work and complex problems.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Acted as point of contact for vendor collaboration for contracted services.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Handled day-to-day accounting processes for financial accuracy.
  • Tracked funds, prepared deposits and reconciled accounts.

Education

High School Diploma -

Lebanon
Lebanon, OR
06-2000

Skills

  • Bookkeeping
  • Billing
  • Data retrieval systems
  • Organizational skills
  • Customer relations
  • Clear oral/written communication
  • Scheduling
  • Policy and procedure modification
  • Financial accounting
  • Office administration
  • Payroll processing
  • Office management software
  • Data entry
  • Vendor engagement
  • Data inputting
  • Quickbooks
  • Excel
  • Microsoft Applications

Timeline

Office Manager

Little Promises Childrens Program
08.2016 - Current

High School Diploma -

Lebanon

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