Alonnah Coleman
Surprise,AZ
Summary
Hardworking individual available 45 hours per week. Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support. Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Detail-oriented team player with strong organizational skills.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Brandon Orr
08.2021 - Current
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Took inventory and examined merchandise to identify items to be reordered or replenished.
- Maintained and managed customer files and databases.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Willow Canyon High School
Surprise, AZ05.2023
Skills
- Cart Returns
- Store Cleaning
- Store Maintenance
- Strong Work Ethic
- Bagging Procedures
- Teamwork and Collaboration
- Order Packaging
- Flexible Schedule
- Positive Attitude
- Money Handling
- Loading and Unloading Carts
- Guest Greeting
- Safety Awareness
- Customer Service
- Sales Expertise
- Customer Relationship Management (CRM)
- Customer Assistance
- Professional Appearance
- Outgoing and Friendly
- Empathy and Compassion
- Cash Handling
- Attention to Detail
- Patience and Tolerance
- Customer Service Excellence
- Problem Solving
- Bagging Techniques
- Time Management
- Self-Motivation
- Active Listening
- Organizational Skills
- Decision Making
- Calm Under Pressure
Timeline
Courtesy Clerk
Brandon Orr
08.2021 - Current
High School Diploma -
Willow Canyon High School