Hands-on operations leader who combines material handling, forklift operation, and tool management with strong jobsite safety habits. Brings experience guiding apprentices, coordinating with supervisors, and helping teams stay organized, prepared, and productive during warehouse and field work.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Laborer
Tennyson Electric Inc - Liverm
Livermore, California
05.2024 - Current
Prepared tools, materials, and equipment for assigned repair and installation work.
Maintained hand tools, power tools, and equipment used across employer job sites.
Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
Followed safety procedures, lockout steps, and workplace rules during fieldwork.
Assisted in conducting morning safety meetings and toolbox talks to communicate jobsite hazards, safety procedures, and daily work plans.
Led morning stretch and warm-up sessions to prepare employees for daily work activities.
Guided newer apprentices on proper tool use, cleanup, and worksite routines.
Collaborated with team leads to streamline material organization and task assignments for daily operations.
Supported colleagues in executing planned procedures to enhance workflow efficiency.
Advocated for workplace safety and teamwork through active participation in safety protocols and compliance measures.
Translated communications from Spanish to English for inspectors, ensuring clarity during inspections.
GROUP COORDINATOR LEAD (PROMOTED)
DHL (FOR LAM RESEARCH)
Livermore, California
01.2021 - 11.2023
Tracked team performance, providing targeted coaching and feedback to enhance skills and meet goals.
Supported supervisors and managers by monitoring production flow in picking department and meeting daily goals, KPIs, and all order fulfillment SLAs.
Fostered positive work environment, contributing to increased team morale and collaboration.
Partnered with training and development leads to confirm training was being delivered.
Followed OSHA, company policies, and regulations to support safe work practices.
Worked with other departments to resolve issues as they came up.
Handled Fremont scan-to-bay and auditing process, including CSR and SAP transactions.
Achieved certification as Supply Chain Specialist through training and examination.
Prepared product and service reports by collecting and reviewing customer information, including 916 and OTD reports.
CUSTOMER SERVICE REPRESENTATIVE
DHL (FOR LAM RESEARCH)
07.2020 - 01.2021
Resolved product and service problems by determining root causes, selecting best solutions, and following up to ensure customer satisfaction.
Processed orders and prepared correspondence to meet customer needs and ensure timely fulfillment.
Prepared product and service reports by collecting and analyzing customer information to enhance decision-making.
Updated customer records to ensure accurate information was maintained. and update account information
FORKLIFT OPERATOR
DHL (FOR LAM RESEARCH)
LIVERMORE, CA
06.2018 - 12.2019
Loaded, unloaded, moved, stocked, and staged products and materials with various forklifts and power equipment, ensuring efficient operation for 80% of shift
Pull and prepare product for shipment ensuring the exact number and types of product are loaded
Moved Lam Research materials across warehouse and loading areas using forklifts to maintain workflow
Inspected forklifts before shifts, identifying and reporting safety issues to ensure compliance with safety standards.