Alonso Munoz
Gresham
Summary
Dynamic leader with proven success in operational excellence and staff development at Primo Brands. Excelled in enhancing efficiency and productivity through strategic planning and continuous improvement. Skilled in operations management and fostering teamwork, achieved notable employee engagement and performance metrics. Demonstrated ability in P&L management and problem-solving, driving significant district growth.
Overview
14
14
years of professional experience
Work History
District Operations Manager
Primo Brands
09.2021 - Current
- Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
- Developed strategic plans for the district to achieve short-term and long-term goals.
- Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Enhanced employee productivity by providing training, guidance, and performance evaluations.
- Coordinated with other departments to align goals, streamline workflow, and enhance collaboration across the organization.
- Promoted a positive work environment by fostering open communication channels among staff members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
District Manager
Earth2o
09.2010 - 09.2021
- Streamlined operational processes for increased productivity and cost savings.
- Aligned team objectives to organizational goals for cohesive direction.
- Established operational benchmarks to monitor performance and quality.
- Drove employee engagement initiatives for improved morale and retention.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Built relationships with customers and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
Education
Certification - Medical Assisting With Limited X-ray
Pioneer Pacific College
Portland, OR06-2006
Skills
- Staff training and development
- Operational excellence
- Warehouse management
- Operations management
- P&L management
- Key performance indicators
- Excellent interpersonal skills
- Operational efficiency
- Staff supervision
- Inventory monitoring
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I like working with my hands and fixing things
- Auto Repair/Restoration
- Gym Workouts
- Outdoor Recreation/ ridding my Quad
Timeline
District Operations Manager
Primo Brands
09.2021 - Current
District Manager
Earth2o
09.2010 - 09.2021
Certification - Medical Assisting With Limited X-ray
Pioneer Pacific College