Alonso Pla
San Diego,CA
Summary
Results-driven Professional experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate with strong organizational skills eager to deliver results . Ready to help team achieve milestones
Overview
18
18
years of professional experience
Work History
Financial Controller
Telcentris Inc
10.2021 - Current
- Reduced operating costs through meticulous budget management and cost analysis.
- Enhanced cash flow management with timely accounts receivable monitoring and collections efforts.
- Collaborated with cross-functional teams for accurate revenue forecasting and expense tracking.
- Ensured compliance with internal controls, policies, and procedures, reducing risk exposure for the organization.
- Supported external audit processes with timely delivery of requested documentation and schedules.
- Optimized cash flow management by closely monitoring accounts receivable and payable activities.
- Mentored junior finance team members on best practices in accounting principles.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Complied with established internal controls and policies.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Managed payroll data entry and processing for 75 employees to comply with predetermined company guidelines.
- Oversaw accounts payable and receivable operations for Telecommunications business with $1,000,000.00 in monthly expenses.
- Decreased our outstanding accounts receivable by 80%
Billing Specialist
Telcentris
03.2009 - Current
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Responsible for overseeing the billing process of all SMB accounts monthly.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Streamlined interdepartmental communication to accelerate resolution of overlapping or unclear charges on client accounts.
- Coordinated closely with sales teams to ensure accurate pricing structures were applied consistently across all customers'' invoices.
- Implemented dispute resolution protocols that resulted in faster resolution times while preserving positive business relationships with clients.
- Verified accuracy of accounts payable payments, resulting in 100% reduction in payment errors and check reissues.
Rate Admin
Telcentris Inc
03.2006 - Current
- Working with telecom companies as both customer and provider
- Assist with the provisioning process for voice circuits
- Review and analyzing complex telecom bills to ensure contracted rates are being applied
- Audit Voice and Data invoices for past due balances, late fees, 3rd party charges and any unnecessary charges. I research and dispute these charges as necessary
- Work with Voice and Data analysts where applicable to review telecom solutions and make recommendations to optimize services
- Responsible for developing and maintaining our carrier reconciliation processes.
- Work directly with telecom vendors on billing disputes
- Keep rates and LCRs up to date
- Resolve Customer/ Vendor Billing Disputes
- Monitor Negative Margin, Research Root Cause and Prevent Re-occurring
- Monitor CDR Errors and Trouble Shoot
- Perform Rate Analysis and Reporting
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Managed to get the company from losing money in every transaction to profitable in every single one.
Education
No Degree - Business Administration
Instituto Tecnologico Costa Rica
Costa Rica12.2024
Skills
- Report Generation
- Accounts Payable and Receivable
- Financial Document Review
- Commission Calculation
- Invoice Processing
- Month-End Closing Procedures
- Collections
- Audit Procedures
- Billing Systems and Software
- Relationship Building
- Organizational Skills
- Cross-Cultural Communication
- Client Management
- Conflict Resolution
- Email Marketing
Accomplishments
- I started a personal project to help the company recoup losses and improve profit margins at Telcentris Inc.
Our reconciliation database is truly unique; it was built from the ground-up with a cool set of features in mind that has allowed the company to quick analyze huge amounts of data. Currently the database can analyze up 100 million calls per hour. I continuously try to add more functionality and performance improvements. It helped our company save millions of dollars.
- I once worked at Disney World Swan and Dolphin Resort and won employee of the month twice during my three month internship. The resort had over a few hundred employees, that was my first job ever at the age of 19.
Affiliations
- Motorcycle passionate
- Gym enthusiast
- Husband and dad of the year since 2007
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Portuguese
Limited Working
Timeline
Financial Controller
Telcentris Inc
10.2021 - Current
Billing Specialist
Telcentris
03.2009 - Current
Rate Admin
Telcentris Inc
03.2006 - Current
No Degree - Business Administration
Instituto Tecnologico Costa Rica