Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alonso Varela

278 Drifter Dr Newark

Summary

Collaborative and servant leader with 8+ years of experience in managing daily operational aspects such as short & long term planning, budget tracking, customer service & satisfaction, safety & quality standards while increasing growth & efficiency.

Proven track record of building and managing high performing teams in a fast pace - constant changing environment.

Overview

9
9
years of professional experience

Work History

Operations Manager

KPost Roofing
Dallas, TX
10.2021 - Current

- Recruit, build and manage team of Project Coordinators, Project Supervisors & Project Managers.

- Develop and maintain relationships with external vendors and suppliers.

- Negotiate contracts with vendors and suppliers to obtain best

pricing and terms.

- Develop systems and procedures to improve operational quality, safety and team efficiency.

- Analyze and report key performance metrics to ownership.

- Increase profit by streamlining operations.

Project Manager

KPost Roofing
Dallas, TX
01.2016 - 10.2021

- Lead and supervise sub-contractors and vendors during the installation, repair, or replacement of residential roofing systems.

- Ensure all work is performed in compliance with safety regulations, building codes, and company standards.

- Monitor project progress, allocate resources, and adjust schedules as needed to meet deadlines.

- Interact with clients, addressing any questions or concerns, and ensuring their satisfaction throughout the project.

- Provide updates on project progress, schedule changes, and any relevant information to clients and project stakeholders.

- Identify and resolve project-related challenges, making informed decisions to maintain project timelines and quality.

Service Technician

KPost Company
Dallas, TX
04.2015 - 01.2016

- Perform service calls, repairs, and maintenance in accordance with job specifications and safety requirements

- Explain scope related findings to customers and upper management.

- Maintained accurate records and reports of service repairs and customer interactions for accountability purposes.

Education

High School Diploma -

Haltom High School
Haltom City, TX
05.2013

Northeast Texas Community College
Mount Pleasant, TX
05.2014

Skills

- Fluent in Spanish & English

- Proficient in MS office, MS teams, Outlook & MAC systems

- Highly adaptable in fast paced environments while maintaining high quality of work

- Proven ability to work independently needing little supervision

-Proven ability to collaborate with team members across multiple departments

- Team driven

- Strong communicator, active listener with high problem solving skills

- Reliable & dependable in attendance & communication of all forms (in person, phone call, zoom, text, email etc)

- Short & long term planning

- Project management & oversight

Accomplishments

2018 Golden Hammer Award - Outstanding community service project

2019 Golden Hammer Award - Outstanding metal/tile project

2020 Golden Hammer Award - Outstanding community service project

2021 Company MVP Award

2022 Golden Hammer Award - Outstanding green roof project

2023 Company Leadership Award

Timeline

Operations Manager

KPost Roofing
10.2021 - Current

Project Manager

KPost Roofing
01.2016 - 10.2021

Service Technician

KPost Company
04.2015 - 01.2016

High School Diploma -

Haltom High School

Northeast Texas Community College
Alonso Varela