Alonzo Biala

Data Analytics

• Collaborated with sales team to write SQL queries that would provide them with data insight
• Developed queries and processes for importing client provided data
• Updated database tables and data models.

Operations

• Developed and documented procedures to improve operations and sales department output.
• Administrator for Hubspot CRM
• Trained and managed new employees
• Led hiring, onboarding and training of new hires to fulfill business requirements.

Software Engineering

• Worked with customer service and sales team to develop features that would contribute to functionality, scalability, and performance
• Integrated CRM with company UI using REST API methods
• Tested and evaluated python, HTML, and typescript code developed by senior engineers

• Followed safety procedures while analyzing issues and working on aircraft.
• Recorded maintenance notes regarding procedures taken to conduct repairs
• Performed work in adherence with aviation regulations and protocols.
• Supervised maintenance and helped train newer soldiers