Alonzo Rodriguez
Chicago,IL
Summary
Offering positive attitude and ability to quickly learn and adapt to new tasks. Delivers understanding of customer service principles and basic food safety. Ready to use and develop communication and multitasking skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Eli's Cheesecake Company
Chicago, IL
11.2024 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Shipping and Receiving Clerk
Eli's Cheesecake Company
Chicago, IL
06.2023 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Education
Bachelor of Arts - Business
Knox College
Galesburg, IL06-2027
High School Diploma -
Morton West High School
Berwyn, IL06.2023
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Attention to detail
- Punctual and reliable
- Safe food handling
- Kitchen support
- Food preparation
- Station restocking
Affiliations
Phi Gamma Delta – Gamma Deuteron Chapter, Knox College, Galesburg, IL
Social Media Chair | Feb 2025 – Present
- Manage fraternity’s digital presence across social platforms.
- Create and execute marketing strategies to promote events and community involvement.
- Collaborate with executive members to ensure consistent branding and communication.
Languages
Spanish
Native or Bilingual
Spanish
Limited Working
Timeline
Cafe Worker
Eli's Cheesecake Company
11.2024 - Current
Shipping and Receiving Clerk
Eli's Cheesecake Company
06.2023 - Current
High School Diploma -
Morton West High School
Bachelor of Arts - Business
Knox College